LibanPost automates letter processing with Neopost systems

LibanPost automates letter processing with Neopost systems

LibanPost has installed two new automated mail-sorting machines at its new Beirut Sorting Center to improve operational efficiency. The machines were supplied by French mail technology giant Neopost and began operations last month at the facility in the Rafik Hariri International Airport area.

Neopost said the machines can each handle up to 10,000 letters per hour.

The technology comes with integrated automatic reading and video coding functions, and as well as saving on operating costs, the machines come in a more flexible configuration with optimised processes that mean it saves on space as well.

The installation should allow LibanPost to handle the whole country’s letter volume, Neopost said.

Lorenzo Benedetto, the general manager of postal services at Neopost, said LibanPost was a pioneer for postal services in the region.

“We hope that this will be the first amongst many other cooperative endeavours in the future,” he said.


LibanPost has been investing in automating the sorting and traceability of its regular and corporate mail, fitting out its new Mail Sorting Center since January.

LibanPost’s chairman and managing director, Khalil Daoud, said his company was proud to be the “first postal operator to automate regular mail in the Middle East”.

“This is the beginning of a new chapter in postal innovation in Lebanon, and we are thrilled to be the ones writing it,” he said.

“The automation of mail processing and sorting will allow LibanPost to run more efficiently, more accurately, and to secure more innovative operations. This will lead to a capacity increase in mail distribution, and therefore higher customer satisfaction.”

LibanPost is a privately-owned company responsible for Lebanon’s postal services since formation in 1998. The company delivers to about 2m addresses with 450 mail delivery staff, and operates more than 80 post offices.

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