New report analyses impact of e-commerce on Europe’s express delivery market

New report analyses impact of e-commerce on Europe’s express delivery market

A new study has analysed the impact of e-commerce and IT-enabled services on the European express delivery market. The report, which is now available on the Research and Markets website,  has analysed the extent to which the growth in E-commerce trade has resulted in an increase in B2C express delivery services in the market.

The study, which found that that the “market is fragmented with many small and medium-sized vendors with similar service offerings”, also looked at IT-enable services.

An analyst from the research team commented: “Express delivery service providers are adopting IT-enabled services, such as GPS tracking, online tracking, communication services, and automatic updating of records, to provide hassle-free services to customers. In addition, IT-enabled services help ensure a smooth flow of operation and remove any traditional operational issues. IT-enabled services also help increase the profitability of express delivery service providers by making their business processes faster and more accurate than manual processes.”

Click here to access more information about the study.



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