Pitney Bowes launches Relay suite

Pitney Bowes launches Relay suite

Pitney Bowes has today (15 July) launched its new Relay multi-channel communications suite, which is designed to help small and medium businesses enhance their transactional communications – whilst providing for client data privacy and meeting growing regulatory requirements and complexity. At the heart of the suite is the Relay communications hub, which Pitney Bowes describes as a “cloud-based digital document hub that helps businesses create more accurate and impactful communications, direct in-house or off-site production, and deliver communications through physical or digital channels, including email, post to web, and digital archiving”.

Andrew Ford, vice president marketing and communications, Europe, at Pitney Bowes, said that the Relay communications hub is the only cloud-based document production software that offers document enhancement, multi-channel output, and dynamic off-site print routing capabilities.

“Our small and medium business clients are seeking a simple to use and easy to deploy platform that integrates hardware, software and services to connect more efficiently and effectively with their customers and meet changing compliance demands,” said Ford. “Relay delivers unprecedented control, access, and flexibility, while providing the same level of data privacy used by the largest, most sophisticated mailers in the world.”

The Relay multi-channel communications suite features the new Relay inserter series, which offers the barcode technology to optimise accuracy and document integrity.

The new Relay inserters offer three privacy grades, including 2D Direct Scan; 2D Exit Scanning; and 2D File Base Processing.

“Businesses spend billions of dollars annually to protect client data, both in physical and digital formats,” said Ford. “Yet, when it comes to sensitive client data in the mail, the same high level of privacy protection was exclusive to large, enterprise mailers. When you consider the millions of checks, bank statements, insurance notices, healthcare records and other sensitive documents mailed every day, businesses of all sizes need to apply the highest levels of privacy safeguards possible.”

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