DHL Worldwide launches tracking toolbar for internet explorer
DHL Worldwide announced today the launch of DHL Toolbar, the industry’s first ever Internet Explorer based tracking device, enabling customers to access real-time tracking information with just two clicks from their Internet Explorer toolbar.
DHL Toolbar adds permanent functionality to customers’ existing Internet Explorer, enabling them to access full delivery updates – DHL’s most popular information service – without having to visit the DHL website.
DHL Toolbar is the first in a range of tools to be launched that work with customers’ existing software – such as Internet Explorer. These tools will provide even quicker and easier access to DHL’s core services.
Further enhancements set to follow, include: –
Booking courier pickups
Tariff and transit time inquiries
Flagging of special promotions
Service alerts or service bulletins
DHL Toolbar currently allows customers to enter an Air Waybill number and access latest shipments status and tracking history, giving customers the quickest possible updates on the progress of their package. The Toolbar can easily be switched on and off within Internet Explorer depending on users’ anticipated level of daily use. A click-through link to the DHL website is also available.
DHL Toolbar is available for free download from the DHL corporate website at www.dhl.com or by using the direct link: http://toolbar.dhl.com
Etienne DeLongvilliers, DHL’s Global e-Commerce Director, said “DHL Toolbar is a further illustration of our determination to improve ease of access to shipment information for our customers. It gives our customers even faster access to tracking information. We are the first company in the world to employ this technology as a customer service on a global scale and it demonstrates our on-going commitment to developing innovative customer-friendly solutions.”
Tracking via DHL Toolbar will complement DHL’s established range of tracking options globally available: –
Web-based tracking through http://www.dhl.com
DHL SpeedTracking (interactive voice response services)
DHL eTrack (email tracking)
DHL ExpresSMS and DHL ExpressWAP (tracking via mobile devices)
Shipment management packages such as DHL EDI, DHL EasyShip, DHL Web Shipping and DHL Connect.
Note to Editors
DHL Worldwide Express is the global market leader of the international air express industry. An established innovator since pioneering the industry in 1969, DHL continues to be at the forefront of technology, offering fast, responsive, and cost-effective, express deliveries in addition to e-commerce fulfillment and intelligent logistics solutions. The DHL network links over 120,000 destinations in more than 220 countries and territories, and employs 71,000 people. DHL is majority owned by Deutsche Post World Net.
For further information, please contact:
DHL Worldwide Express
Patricia Thompson
Tel: + 32 2 713 4864
[email protected]
