SAPO launches digital mail system based on Escher’s RiposteTrEx

SAPO launches digital mail system based on Escher’s RiposteTrEx

The South African Post Office Group (SAPO) has launched a digital mail system based on Escher’s RiposteTrEx communications framework. SAPO’s eRegistered Mail means that customers can now use electronic registered mail with the legal validity of traditional physical registered mail. This service will be particularly relevant for sensitive documents such as passports, identity documents and government grants.

RiposteTrEx will allow SAPO customers to send eRegistered and confidential mail to secure digital mailboxes, or as registered hybrid letters. All documents will have a secure digital signature. As with paper-based registered mail‚ proof of delivery and a full audit trail is recorded and available to the sender.

eRegistered Mail provides recipients with a free response service.

Commenting on the launch, Liam Church, the CEO of Escher Group, said: “The South Africa Post Office’s implementation of our RiposteTrEx platform for eRegistered Mail demonstrates the system’s combination of security and adaptability.”

Mark Barnes, the Group Chief Executive Officer of SAPO, added: “Developments like this will turn the Post Office into a space where citizens do life transactions, like applying for passports, identity documents and government grants.

“The Post Office expects this product to be of particular value to various organisations and individuals who work with sensitive and important documents.”


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