Royal Mail introduces more drop off points for stamped parcels

Royal Mail has announced that customers posting parcels and letters bearing postage stamps will now be able to drop-off items for delivery within the UK, at the Royal Mail Customer Service Point in their local Delivery Office. The initiative adds to the existing network of postboxes and local Post Offices which Royal Mail customers can use to post their items.

According to Royal Mail: “The drive is designed to improve the experience of consumers, small businesses and online marketplace sellers including those selling on eBay and Amazon who will benefit from the ease of using their local Royal Mail Customer Service Point as a drop-off point for parcels.”

Nick Landon, Managing Director of Royal Mail Parcels, commented: “Now our Royal Mail Customer Service Points at our local Delivery Offices are a hub for customers to access all of our time critical, safe and secure delivery services in addition to an already impressive network of postboxes and local Post Offices. Customers can pick up their online shopping, collect parcels we tried to deliver while they were out, drop off parcels for delivery and obtain proof of posting if they need it, all under one roof.”

Royal Mail’s UK Pick-up and Drop–off (PUDO) network currently includes 10,500 Post Office branches and around 1,200 Royal Mail Customer Service Points.