EPG achieves TISSE2012 certification
Emirates Post Group (EPG) has been presented with The International Standard for Service Excellence (TISSE2012) certification by the British Standards Institution (BSI) Middle East & Africa.
EPG began implementing the standards required by TISSE in May this year. The assessment was conducted by a team from BSI Middle East and Africa in key departments at the head office, and the Central Post Offices of Dubai, Abu Dhabi and Sharjah.
The Certification Assessment Report was released by the British Standards Institution (BSI) following assessments held during the month of October, 2016, under the 5 P’s laid down by TISSE: Policies, Products/Services, Premises, Processes and People, along with measurement of performance and results.