Business transformation with Emirates Post Group Company CEO

Business transformation with Emirates Post Group Company CEO

Abdulla Mohammed Alashram, Group CEO of the Emirates Post Group Company, joins Ian Kerr to discuss postal transformation and the future for Emirates Post:

  • What got the Emirates Post Group Company started on the road to transformation
  • Creating a future-focused operational model
  • Aspects of Emirates Post that are being transformed
  • Three main business units: retail (post offices), parcels and express, and international
  • COVID’s impact on the transformation strategy
  • Customers’ response to Emirates Post’s digitisation
  • Addressing
  • PO Boxes and e-commerce delivery, including:
    • Home delivery
    • Post office delivery
    • New PUDO network launching this year
    • Parcel lockers
  • The role of post offices in Emirates Post’s strategy
  • Improvements to post office operations
  • Digitisation of post office transactions
  • Public reaction to postal transformation
  • The future for postal operations – including automation

Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via Google Podcasts, iTunes, and Spotify.

Brought to you by:

The Postal Hub Podcast is the weekly podcast for the global postal and delivery sectors. For more information, visit the Postal Hub Podcast website at thepostalhub.com.

Follow the Postal Hub on Twitter and LinkedIn.

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