eBay update: Royal Mail protections lifted
eBay has announced that from 1 March it will stop protecting Royal Mail Tracked 24 and Royal Mail Tracked 48 services from late delivery rate misses. In a statement posted on its General Announcements board on Friday (27 January), eBay explained the background to the change.
According to eBay, the tracking information that it received from Royal Mail was incomplete. Consequently, in order to protect sellers, eBay has been removing any late deliveries for orders that used Royal Mail Tracked 24 and Royal Mail Tracked 48 services, as long as the sellers added tracking information in My eBay.