Yojee adds AI chatbots to logistics platform
Yojee, a Singapore-based company which has developed a “collaborative economy logistics” platform, has introduced artificial intelligence (AI) chatbot agents to its software. The Yojee platform brings together companies and people who want to send their parcels and freight, with companies and individuals willing and able to make the deliveries.
According to Yojee, the chatbots will handle many of the sales, customer services and operations tasks historically done by humans” – and thereby bring further efficiencies and drive down costs.
In a blog posted on 30 January, Yojee managing director Ed Clarke said: “We are already selling software to partners regionally and closing in on one hundred parcels delivered per day on the Yojee Singapore network in its first promoted month with a very small team. We are offering the industry market leading ‘Uberfication’ software on a monthly recurring fee which includes access to delivery revenue from a rapidly growing freight network, filling empty capacity and reducing labour costs.”
Yojee also announced recently that it has signed a Memorandum of Understanding (MOU) with Post Media, the largest media and news organization in Cambodia with over 1.5 million readers, to establish a Yojee branded logistics offering on top of Post Media’s existing daily newspaper delivery network.
