Walmart piloting automation technology to speed up online grocery orders

Walmart piloting automation technology to speed up online grocery orders

US retailer Walmart has revealed that it is introducing a new automation system which it says will help staff at its Salem, New Hampshire supercentre “fill online grocery orders faster than ever before”.

In a blog posted last week, Mark Ibbotson, Executive Vice President of Central Operations, Walmart U.S., said that the new “Alphabot” system “will work behind the scenes to make the [online grocery order] process even easier by automatically bringing items from storage to associates [staff] who will consolidate the items in the order”.

According to Ibbotson: “For our pickup associates, that means less time walking the store aisles in search of products and more time ensuring customers are getting the absolute best in fresh produce, meats, etc.”

For the Salem pilot, a 20,000-square-foot extension connected to the store will house the Alphabot system and serve as a dedicated grocery pickup point with “drive-thru” lanes for customers.

Automated mobile carts will retrieve ordered items  and deliver them to four pick stations were Walmart’s “personal shoppers” will then pick, assemble and deliver orders to customers.

“The vast majority of grocery products we offer in-store will be fulfilled through this system,” said Ibbotson, “though our personal shoppers will still handpick produce and other fresh items.”

Walmart plans to have Alphabot online and running by the end of the year – and it will be powering in-store pickups and home deliveries to customers.



Relevant Directory Listings

Listing image


SNBC Smart Locker Since 2013, SNBC began to enter the logistics industry. As the last-mile solution provider, the company focuses on parcel locker and so far has installed more than 68,000 sets worldwide and gain a great reputation within the industry. First-class quality and outstanding […]

Find out more

Other Directory Listings




P&P Poll


Which one of the following SCM technologies will you be investing in over the next 2-3 years?

Thank you for voting
You have already voted on this poll
Please select an option!

MER Magazine

The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a must-read for those who want the inside track on the industry.


News Archive

Pin It on Pinterest

Share This