Canada Post retail innovation with GM Retail John Reis
John Reis, General Manager Retail at Canada Post, is my special guest. Our interview was recorded at the recent E-BISS Retail Workshop. We cover:
- Canada Post’s concept post offices
- Drive-thru parcel collection
- Self-serve terminals – including discounts on shipping rates
- Change rooms in post offices
- How FlexDelivery (delivery direct to post office) works
- PO Boxes and parcel collection
- Cash on delivery
Also in this episode: a preview of Derek Osborn’s new postal book.
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The Postal Hub Podcast is the weekly podcast for the global postal and delivery sectors. For more information, visit the Postal Hub Podcast website at thepostalhub.com