Canada Post retail innovation with GM Retail John Reis

Canada Post retail innovation with GM Retail John Reis

John Reis, General Manager Retail at Canada Post, is my special guest. Our interview was recorded at the recent E-BISS Retail Workshop. We cover:

  • Canada Post’s concept post offices
  • Drive-thru parcel collection
  • Self-serve terminals – including discounts on shipping rates
  • Change rooms in post offices
  • How FlexDelivery (delivery direct to post office) works
  • PO Boxes and parcel collection
  • Cash on delivery

Also in this episode: a preview of Derek Osborn’s new postal book.

Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via iTunes.

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The Postal Hub Podcast is the weekly podcast for the global postal and delivery sectors. For more information, visit the Postal Hub Podcast website at thepostalhub.com

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About The Author

Ian Kerr

Ian Kerr is the founder and host of the Postal Hub Podcast. He has presented at many prominent postal and delivery events, and has contributed articles to Post&Parcel, the Mail & Express Review as well as chapters in Reinventing the post (2013) and Exploring New Frontiers: Reshaping the postal industry (2018).

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