Could the Chinese e-commerce delivery model work in the West?

Could the Chinese e-commerce delivery model work in the West?

Could the Chinese e-commerce delivery model work in the West? Juan Sotolongo, Senior Partner at 722 Consulting, shares his perspectives:

  • The composition of Western delivery networks compared to the Chinese model (1:10)
  • Delivery vehicles and conditions (3:00)
  • Is same-day delivery a premium service? (4:20)
  • Location of sorting centres and service centres (5:30)
  • Sorting plans (6:40)
  • How regional areas benefit in faster delivery times (7:30)
  • Delivery to parcel lockers, including usage and network density (8:33)
  • Would this delivery model work in the West? (10:10)
  • Carrier agnostic parcel lockers (11:25)
  • Putting parcel lockers in residential apartment buildings (12:50)
  • Amazon and the major US parcel carriers (13:55)
  • Is there an opportunity to embrace elements of the Chinese model to improve “traditional” delivery? (15:20)

Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via iTunes.

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About The Author

Ian Kerr

Ian Kerr is the founder and host of the Postal Hub Podcast. He has presented at many prominent postal and delivery events, and has contributed articles to Post&Parcel, the Mail & Express Review as well as chapters in Reinventing the post (2013) and Exploring New Frontiers: Reshaping the postal industry (2018).

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