Swift Postal launch Swift Kiosk

Swift Postal has launched its Swift Kiosk solution – a self-service option for postal customers. The self-service kiosk allows postal organisations to offer their services to customers from a variety of locations – with 24/7 availability.

Swift Kiosk’s touch-screen is designed to offer an extensive number of products and services in different languages. Weighing and postal functions, payments of bills and traffic fines, mobile top-ups and foreign exchange services, mean that customers no longer need to stand in queues to get served.

The kiosk weighing scales can handle packages of up to 30kg and a secure postbox gives customers the convenience of posting their items after weighing and attaching the relevant postage labels supplied by the kiosk.

The new product in the Swift Postal suite is offered with both software and hardware. It complements a range of software solutions aimed at customer communication channels such as retail, foreign exchange, PO Box management, customer portal, philately and others.

All data from the various channels are centralised into one unified management platform giving real-time control of user maintenance, stock control, pricing, rates and service details and also ensuring unified reporting across all departments.

“The launch of Swift Kiosk shows our commitment to delivering new products to our clients,” said Joseph Sultana, managing director of Swift Postal. “By employing a broader vision, we aim to continue delivering solutions that address the priority requirements of our customers and that integrate into one single platform to ensure tight coordination of the postal organisation’s entire operation from head office.”