Own-Account Operator of the year: Comet Group
Comer was the first retailer to sign up to the Watchdog Home Delivery Charter and there has been a rage of service improvements. Staff turnover has decreased, while driver training and free eye-testing reduced accidents. Three year fixed contracts witha limited number of suppliers has reduced costs though economies of scale and improved quality through partnerships. This shows a strong commitment to high standards in the difficult home delivery market, said the judges.
