Author: Archive

PalletForce grows by 25%

PalletForce plc reported a 25% increase in turnover to (pounds sterling)5.03m for the year ended August 31, 2005, compared with (pounds sterling)4.02m in 2004. The Lichfield-based network’s pre-tax profit rose 7.0% to (pounds sterling)1.25m for the year, compared with (pounds sterling)1.17m in 2004. The directors’ report said: “During the year the company once again made ground within the pallet network market. Members delivered in excess of 1.2 million pallets during the course of the year with an average of nearly 5,000 pallets per night.”

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Saudi residential mailboxes arriving

Thousands of mailboxes are being installed in residential buildings in different parts of the capital as part of Saudi Post’s novel plan to enable the people to send and receive mail from their own residential buildings without going to the post office. “We are installing 6,000 boxes a day in Riyadh and Jeddah respectively as part of our plan to distribute five million boxes throughout the Kingdom over a two-year period,” Usamah Altaf, vice president of Saudi Post, told Arab News. He said the next phase of the campaign would see similar installation in the Eastern Province in the first quarter of this year.

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Hungary on list of banned countries for online orders

Several international online retailers have included Hungary on their list of banned postal destinations after repeated complaints about lost shipments, national daily Magyar Hirlap reported on Tuesday. Online shops cd-wow.com and threadless.com do not deliver to Hungary at all, while amazon.com has placed certain Hungarian addresses on a list of banned destinations, the paper said.
According to Magyar Hirlap, there appears to be a Bermuda triangle for mail orders in Hungary, which affects both domestic and international senders and explains why most Hungarian online shops use private delivery services instead of Magyar Posta, the Hungarian post office.

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Renewed thrust for DHL: delivery firm says it has fixed infrastructure and will attack UPS-FedEx duopoly anew

The challenger came on strong last year with a splashy, USD150 million ad blitz that portrayed its bright yellow fleet as a reliable alternative to UPS and FedEx. DHL, long the dominant small-package carrier outside the United States, was determined to break into the domestic duopoly of UPS and FedEx which, together, control 80 percent of deliveries in the world’s largest market. It’s been a bumpy road so far. A series of breakdowns in DHL’s domestic delivery network stranded huge numbers of US packages last fall, lowered on-time deliveries to levels company officials called “totally unacceptable” and cost UD280 million in lost revenue. Now, with its infrastructure problems apparently fixed, DHL plans another major ad campaign during the Winter Olympics aimed at wresting market share from its American rivals. “Our strategy going forward is totally unchanged, and it’s beginning to bear fruit,” said John Pearson, DHL’s executive vice president. “We’re challenging the duopoly here with a flexible, responsive and more human approach – and the reaction from customers has been very favorable.”

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Deutsche Post probed for alleged dumping in mail ops

German regulator Federal Network Agency has started a formal investigation into Deutsche Post AG for allegedly dumping in its mail operations, Frankfurter Allgemeine Zeitung said, citing sources. Based on complaints filed with the agency, it said Deutsche Post had attempted to curtail competition in the area of letter collection, sorting and delivery through its wholly-owned unit Deutsche Post In Haus Service GmbH (DPIHS). It is alleged to have offered bundling of mailshots from federal agencies at special conditions, matching the offers from competitors for such services. Lawyer Christian von Ulmenstein, who represent the complainants, told the newspaper that by offering these extra services plus the regular offerings in-house, Deutsche Post has curtailed competition in the sector and abused its market position.

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Firms to be charged to beat email filters

Email providers are to charge companies a fee to ensure their emails reach customers, it emerged today. AOL, one of the internet’s biggest email providers, is due to launch a paid-for service which will allow businesses to beat spam filters and guarantee delivery. For a fraction of a penny, companies such as banks can send emails to their customers, knowing they will arrive promptly. A spokesman for AOL said the scheme would begin in the US and Canada in the second quarter of the year. A service for British companies would follow, he said.

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Home Shopping Tracker 2005 – summary L13971

Annual survey – Research objectives:
To provide home shopping market demographics
To track market growth and development
To provide insight into consumer behaviour and attitudes to home shopping and delivery
to explore the dynamics of the multi-channel market and how channels relate to each
P:LibraryB2CRM Home ShoppingTracker 05.ppt

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