A privatised post : will it deliver? chanticleer feature
Few organisations have held as prominent a place in the community as Australia Post. With a history stretching back to 1809, when an emancipated convict, Isaac Nichols, opened the first post office in his home in George Street, Sydney, the postal service now faces its most challenging period and the prospect that the deregulation of mail delivery even privatisation will be put back on the agenda.
Under Graeme John , a former Australian Rules player and coach with South Melbourne, Australia Post has embarked on an extraordinary transformation that is starting to help it shake off an image as a tired bureaucracy slowly losing its relevance.
It has overhauled the format and locations of its post offices and has implemented Future Post, an initiative to reduce mail processing costs in an effort to keep physical mail competitive with the enormous threat posed by electronic communications.
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