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Turkish postal system plagued with problems

As the Turkish postal system tries to implement modern technology and introduce innovative products, notorious delays and lost mail continue to be a major headache to customers, local and foreign alike.

Alternatives to the PTT exist and offer added security. Almost all major international carriers operate in Turkey. DHL, UPS and FedEX are among them. Some national carriers, including MNG, Yurtiçi and Sürat Kargo have a strong presence in local markets, too. They are much more expensive compared to the services offered by the PTT.

Some argue that postal employee morale is very low because the staff is overstretched and is expected to provide a wide variety of services. The PTT, now 168 years old, is tasked with many functions in addition to handling mail, including utility bill payments and ticket sales.

Most customer complaints focus on delayed delivery. At times, packages and letters are lost. Even registered and insured mail is prone to problems in the Turkish postal system. Erdoðan concedes that there may be problems in the system, but denies that this is the fault of the PTT as an enterprise. He says there are some bad apples and blames the problems of lost and damaged mail and parcels on disgruntled and greedy postal workers.

PTT employees are not to blame for all faults, however. Legal regulations forbid sending valuable items via regular post so money or other valuables lost on their way to their destination cannot be refunded or otherwise compensated for.

The PTT is liable to compensate the sender for lost or damaged parcels that were insured beforehand. The PTT administration is responsible for the value declared at the time of mailing. Compensation, up to the insured value and mailing costs, is paid to the sender.

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Kuehne + Nagel International AG – Half-year result 2008

Kuehne + Nagel Group achieved growth above the market average and delivered good results in the first half of 2008. Compared with the previous year’s period, turnover grew by 7.3 per cent (10.3 per cent excluding currency impact and acquisitions) to CHF 10,700 million. EBITDA improved by 12.3 per cent (15.7 per cent excluding currency impact and acquisitions) to CHF 530 million; the margin rose from 4.7 to 5.0 per cent. Net earnings increased by 14.5 per cent (20.6 per cent excluding currency impact and acquisitions) to CHF 308 million.

Seafreight

The continuing credit crisis in the United States, the rising cost of oil and other commodities, and dampened consumer spending slowed global
container market growth to between 4 and 5 per cent. Nonetheless Kuehne + Nagel, with its worldwide network and value-adding services, increased container volumes by 7.4 per cent. The Group achieved strong growth on trade from North America to Europe and Asia. Growth on the Asia to Europe trades, however, slowed. The strong demand for the company’s seafreight information logistics solutions, alongside productivity increases and strict cost management, contributed to a 12.2 per cent improvement of the operational result. At 4.3 per cent the EBITDA margin was above the previous year (4.2 per cent).

Airfreight

The global airfreight market, affected by unprecedented fuel prices and the slowing economy, grew under 3 per cent. While Kuehne + Nagel also registered slower growth in the second quarter, it increased tonnage by 11.4 per cent for the first half of the year. Cost efficiencies, new contracts and growing existing accounts were crucial to this good performance, which is also reflected in the operational result’s 20.6 per cent improvement. The EBITDA margin reached a record 6.1 per cent (2007: 5.6 per cent).

Road & Rail Logistics
In the overland business, existing accounts grew and shipment volumes significantly increased as the breadth of services and the company’s European network expanded. Distribution solutions dedicated to the high-tech industry developed significantly, contributing to a net turnover up 13.8 per cent, compared with the first half of 2007. Better capacity utilisation helped raise the operational result by 8.7 per cent. Despite continued investment in a standardised operational software, the EBITDA margin remained stable at 1.7 per cent. The integration of Cordes & Simon and G.L. Kayser, acquired in 2007, is progressing to plan. Acquisitions in southwest Europe, further strengthening this business, may be expected in the second half of the year.

Contract Logistics
The contract logistics business unit benefited from its global focus, with business remaining stable at a high level despite economic uncertainties. Net turnover increased by 5.9 per cent (10.3 per cent excluding currency impact and acquisitions). Major contracts with Airbus and Beiersdorf illustrate Kuehne + Nagel’s good market position and innovative strength in this business. Strict cost management helped leverage the operational result by 11.0 per cent. The margin increased from 5.2 to 5.5 per cent.

Outlook
Considering the unfavourable economic forecast for the second half of 2008, the Management Board of Kuehne + Nagel International AG anticipates slower growth rates in the logistics market. Due to its global network and comprehensive portfolio of services, the company will nonetheless benefit from globalisation and the expected shifts in goods flows. High flexibility, transparent cost structures and a strong financial foundation enable the Group to quickly adapt to change and consistently maximise business opportunities.

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Swift move for City Link

Parcel delivery company City Link has taken a 10 year sub-lease on a 42,125 sq ft warehouse at Silverstone Drive, Gallagher Business Park in Coventry from STP Group at a rent of GBP 212,731 a year. Jones Lang LaSalle & North Rae Sanders acted for STP Group. DTZ represented City Link.

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China Postal Savings Bank Eyes Small-scale Loan Business

Postal Savings Bank of China feels rising pressure after the nation raised interest rates and unified the deposit reserve ratio last year.

In order to reduce pressure and lift profit, the bank, which is shifting into a commercial lender from previously a savings-focused bank, plans to attach more importance to boosting its small-scale loan business.

Notably, it is said to have held a special meeting, at which top executives responsible for small-scale loan business of braches of the bank nationwide exchanged their ideas and information regarding to loan pricing, marketing, risk management and etc.

The meeting was held with a mission to help the bank boost its small-scale loan business and create more profit-making channels, revealed insiders.

The boom of the business will play a significant role in helping the bank shift into a commercial lender, Liu Andong, chairman of Postal Savings Banks of China, pointed out on the meeting. He encouraged those executives to try their utmost to become bankers rather than employees at banks.

Actually, the bank launched small-scale loan service in the domestic market one and a half year ago. However, the size of loans it granted is not more than CNY 1 billion, compared to a total deposit of CNY 1.7 trillion.

Reasons are various, said the insiders. Some think that the credit line of the bank’s small-scale loan business is too low and others believe that the lending rate is too high. In addition, some of its branches seem to have been familiar with their existing businesses and decline to attach importance to the small-scale loan business.

It will further perfect its sales network, in a bid to ensure its outlets to be situated in not only the nation’s urban areas but also rural areas. Apart from setting up independent loan divisions, the bank’s city-level braches are required to pay more attention to employee training. Its bad debt rate should be less than 1 percent, or branches concerned should stop granting loans.

(USD 1 = CNY 6.82)

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FedEx opens new operations centre in Spain

FedEx has opened a new operations centre in Valencia, southeast Spain, to serve 14 routes across the regions Murcia and Valencia.

“The new 1,677 sqm facility will shorten some delivery times by up to five hours”, said Ian Silverton, head of operations and legal representative for FedEx Spain.

FedEx offers collection and delivery services throughout Spain, with Madrid, Barcelona Valencia and the Basque Country offering the greatest potential for express services.

FedEx’s worldwide sales rose in the last quarter of the group’s financial year ending 31 May 2008 by 8 pct to USD 9.9billion. The company has 671 aircraft and 70,000 vehicles. It is investing heavily in the rapidly growing markets of India and China, focusing on improvements particularly in Delhi and northern India and on its 48-hour express service within China.

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DHL Express launches Saint Petersburg-Helsinki flight

DHL, the world leader in express and logistics, this week launched a regular cargo flight on the St. Petersburg-Helsinki-St. Petersburg route. The flight will operate 5 days per week, using an Antonov-26 aircraft with a capacity of 5 tons.

DHL’s aviation division has chosen this routing because it offers optimal transit times and reliable service for Russian customers, connecting directly with DHL’s international aviation network, which utilizes over 350 aircraft worldwide.

According to Adrian Marley, Country Manager DHL Russia, ‘The launch of this flight is yet another step to deepen our aviation capabilities in Russia. It demonstrates the successful growth trends of our company and will help us to further enhance the services that DHL provides to its customers in Russia and worldwide.’

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New building set to double business

Pallet Track has taken a five year lease, with the option of a further five years, on Titan 10, a new 267,290 sq ft warehouse on Millfields Road in Bilston. The agreed rent is in excess of £1 million a year exclusive of rates. King Sturge and Colliers CRE represented landlords Threadneedle Investment Managers and Zurich Assurance.

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Eurocarex to provide express transportation by rail in Europe

Roissy Cargo Rail Express Association and European Intermodal Association (EIA) have signed a “Memorandum of Interest” in Brussels in preparation for the launch of the rail express network “ Eurocarex” which would have clear environmental benefits, the French newspaper Le Lloyd reported.

The project is aimed at creating a European high-speed rail network to transport express and cargo shipments from 31 March 2012 onwards. The plan is to run trains between a new express freight station at Roissy-Charles de Gaulle airport and other airports such as Lyon, Lille, Liege, Amsterdam, Cologne and London, with other airports being added later. The key project members include French railway operator SNCF, Air France Cargo, FedEx, La Poste and TNT.

According to Yanick Paternotte, the president of Carex Cargo Rail Express, Eurocarex will initially employ 8 high speed trains specially designed for air cargo with a capacity to transport up to 100 tons of express shipments per train every night to corresponding terminals in Lyon, Lille, Liege, Amsterdam, Cologne and London. Perfectly adapted to the loading of air containers, the trains can be reloaded in less than 45 minutes each.

In spite of the initial investment of estimated EUR 600 million in the special trains and EUR 300 in terminals, Paternotte is convinced that the project will pay off.

The express market will make up the core business of Eurocarex, complemented through air cargo. Public authorities are tempted by the positive environmental impact striving to limit the noise pollution caused by night flights, Le Lloyd further reported.

According to a study conducted by EIA, the transportation via high speed trains would reduce CO2 emissions up to 98 pct compared to air transport.

The Eurocarex network is planned to be extended to cities Strasbourg, Bordeaux, Marseille and Francfort with 20-23 trains in service until 2015.

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