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DHL Express Freight rules Middle East to Europe roadway

DHL announced it has enhanced its Express Freight service to offer customers an innovative and competitive road solution across the Middle East into Europe.

As part of the enhancement DHL has added extra lanes to its regional network in Turkey, Syria, Yemen and Iran. In addition, DHL has added 50 vehicles to its road fleet bringing the total to 111 DHL road network vehicles comprising 31 DHL vehicles, 30 dedicated partner vehicles and an additional 50 new dedicated partner vehicles. The fleet will also be supported by over 35 additional trailers. The investment into the new fleet is set to enhance the overall service and capacity across the Middle East road network to ensure DHL maintains its leadership position in the region.

The specialised freight service offers customers a 24/7 door to door customs clearance service on a daily basis, including holidays such as Eid and Ramadan. It offers a competitive all inclusive dollars per kilo price with no hidden charges, and with bonded trucking it means customers pay only a single duty payment. A cheaper alternative to air freight, DHL Express Freight offers a two to five day definite transit time service in the Middle East.

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DHL announces rates for 2008

DHL Express (USA), Inc., today announced new list rates for 2008. Rates will include a 4.9 percent increase in the net average shipping rate for DHL Domestic Air Express and International Express as well as an average increase of 4.9 percent for DHL Ground shipments and for DHL@Home. The increase for air express and international shipments is comprised of a 6.9 percent average increase in the base rates, offset by a 2.0 percentage point reduction in the Air fuel surcharge index. The new rates will be effective January 6, 2008.

Other changes effective January 6, 2008, include a USD 0.10 increase in the surcharge for Residential Delivery and for both residential and commercial Delivery Area Service. Exception Handling will increase by USD 0.50. The Large Package Fee will increase to USD 45. Additional details of the 2008 fee and rate changes will be available at www.dhl-usa.com as of December 14, 2007, and will be updated as further details become available.

In 2008, DHL customers can experience benefits resulting from service enhancements including:

– Improved on-time performance across the U.S. resulting from expanded hub capacity with state-of-the-art automation

– Increased shipment visibility with twice the number of checkpoints per domestic shipment and even more security, driven by a global containerization program

– Earlier U.S. delivery of International shipments, with all packages destined for locations within DHL’s morning delivery footprint now qualifying for noon delivery.

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Make the most of your Christmas post

Every year customers take their time choosing Christmas cards for friends and relatives. They then spend time carefully thinking up messages that carry their love and best wishes.

According to Royal Mail some 400 million Christmas cards are poorly addressed or badly written every year. About 5 million are so badly addressed or just not addressed at all that they cannot be delivered. Many cards are eventually destroyed.

It could also be the case this year that cards and packets are not delivered because the incorrect postage has been used. Although pricing in proportion was in place last December because it was new the Royal Mail adopted a common sense approach to surcharging for underpaid postage and largely waived it. This is the first Christmas when Royal Mail will be surcharging receiving customers for cards and packets failing the pricing in proportion test. Receiving customers might find themselves having to queue, at this busy time of year, at Callers Offices to pay the underpaid postage plus the GBP 1 per item handling fee.

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Postal network in India must use technology for new services

The country’s vast postal network can use new technologies for providing microfinance services, set up e-knowledge centres and extend banking facilities in rural areas, Communications Minister A Raja said on Tuesday.

Speaking at the Executive Council Meeting of Asian Pacific Postal Union (APPU), Raja said the transformation process in postal services was necessary to enable them to respond to change in the new environment of globalisation.

He emphasised on the need for managers to learn, search and scan environment to read changes and quickly develop strategies to adapt the post to the changed situation.

“The postal workforce will need to become skilled and well informed. Human resource development will become the key to the success of Post and managers will need to innovate, encourage participation and lead change,” he said.

Minister of State for Communications and Information Technology Shakeel Ahmad said the postal network in Asia Pacific region comprises 342,000 permanent post offices. This accounts for 51 per cent of the total number of post offices worldwide, manned by 17.15 lakh employees.

The anomaly in the percentage of employees to the number of Post Offices needed to be changed, he added.

India Post is hosting the 30th Asian Pacific Postal Union, Executive Council (APPU-EC) Meeting from November 27 to December 1, 2007 here with an aim to exchange views and discuss matters of mutual interest so as to strengthen co-operation amongst postal administrations and postal service providers in the Asia-Pacific region.

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Caymanians train Jamaica Post staff

Cayman Islands Postal Service Deputy Postmaster General Anthony Williams and Joshua Rivers work with the Jamaica Post staff.

Two members of the Cayman Islands Postal Service “Gold Level” rated Express Mail Service (EMS) team recently facilitated a three-day training seminar for 30 staff members of the Jamaica postal service.

Deputy Postmaster General Operations Anthony Williams and EMS Services Administrator Joshua Rivers facilitated training in the areas of receiving and inward dispatching of international parcels, EMS mail and registered mail, as well as that of outward dispatching of international mail.

The training mission also included introduction to the software – “Rugby System” and “IPS Light” that assists with tracking, tracing and research investigations of EMS items and parcels.

Commenting on the opportunity to share expertise with Jamaica Post, Postmaster General Sheena Glasgow said:

“We were pleased to provide assistance. Helping Jamaica Post improve its service will also benefit customers in the Cayman Islands who send mail to Jamaica. The Cayman Islands Postal Service has expertise in this area, and Mr Williams is well respected in the region for his knowledge of postal operations.”

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Italy's post office aims to have 2 mln mobile phone clients within 3 years

Poste Italiane SpA, the company that runs Italy’s post offices, aims to have 2 mln clients and 500 mln eur in revenues within three years through its PosteMobile virtual mobile operator, daily La Stampa cited CEO Massimo Sarmi as saying.

PosteMobile, which will rent the telecommunications network from Vodafone, offers its clients a series of services including using their mobile phones to transfer money, check the balance on their checking account or pay bills.

‘The investments are significant but we have some advantages: we don’t have to build a network and for payments we have a platform that handles 10 mln electronic cards,’ Sarmi said, according to the daily.

Sarmi believes his target is ‘reasonable’ despite the saturation of the mobile phone market for these reasons.

According to Poste Italiane, the Italian post office is the first postal group worldwide to join the telephone services sector.

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Consultation starts on changes to Post Office network – (Yorkshire, UK)

Post Office Ltd opened a six-week local public consultation on its Area Plan for North Yorkshire, Yorkshire East and Keighley.

The Area Plan proposes future provision of Post Office services through a network of 271 branches across the area, including 23 outreach service points, while 31 existing branches would close (see full list below).

Under the proposals, more than 99.7 pct of the area’s population will either see no change, or will remain within one mile of an alternative branch.

The 23 outreach services would use innovative ways to continue to provide Post Office services- particularly in smaller communities – where the existing branch is proposed for closure.

Possible types of outreach service could include a mobile service visiting small communities at set times, a hosted service operated within a third party premises for restricted hours each week, or a partner service within the premises of a local partner such as a pub landlord.

Post Office Ltd is now seeking views on the proposed future service provision in the area, in particular views on access to Post Office services, the accessibility of alternative branches to those proposed for closure and the appropriate form of outreach to be provided. Consultation is due to end on 17 January 2008.

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Saudi mobile market set to grow by 130pc

Mobile telephone penetration in Saudi Arabia is expected to grow 130 per cent in the next five years, according to a report by HSBC on the performance of Mobily (Etihad Etisalat) in the Kingdom after two years in operation.

The country is regarded as one of the most attractive markets in the Gulf Cooperative Council (GCC) region with penetration rates among the lowest at 82 per cent of the population for mobile as of first half of 2006, and just 2 per cent for broadband penetration, the report said.

The report explained that as the largest and richest market in the region, its strong macroeconomic factors such as high GDP per capita, rising income levels and a relatively young, fast-growing population should guarantee relatively decent growth in communication spending.

It added that a reduction in handset prices and tariff rebalancing as a result of the ongoing liberalisation of the telecoms markets should also further boost usage and demand for services.

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