Month: April 2003

The US Postal Service continued its drive for excellence by raising the national average for on-time delivery of First-Class Mail with a next-day delivery standard to an unprecedented 95 percent. It achieved this score during Quarter II (Nov. 30, 2002 through Feb.17, 2003) while delivering to a record 140 million addresses during one of the worst winters in recent memory. The record breaking achievements were reported at the monthly meeting of the Postal Board of Governors here. This now extends the national average of at least 93 percent to five-and-a-half consecutive years.

Direct Marketing Forecast
The Future of Billing & Statements
Consumer Preferences
Business Communications Strategies
Print Service Providers Investment Plans
Data Center Print Output
Electronic Presentment
Document and Content Management
Customer Relationship Management
P:LibraryPostalFuture of Mail & Transaction Documents.pdf

The US Postal Service finished the first half of its fiscal year – its highest revenue period – USD1.65 billion in the black, the agency reported Tuesday. Chief Financial Officer Richard Strasser reported that while mail volume is still down because of the uncertain economy, the Postal Service has been able to cut costs and increase productivity. For the fiscal year that started in September, revenue so far is USD32.8 billion and expenses have totaled USD31.1 billion, leaving a net income of USD1.65 billion, Strasser told the agency’s board of governors. For the first half of last fiscal year, the post office had revenues of USD31.0 billion and expenses of USD31.2 billion for a net loss of USD195 million.