Accenture study asks: What keeps postal chief executive officers awake at night?
TORONTO, Oct. 12 /CNW/ – Postal chief executive officers (CEOs) worldwide say customers are their primary concern, followed closely by the impact that the Internet and other changes occurring on the competitive landscape are having on the delivery of traditional postal services. Findings from a survey recently conducted by Accenture, the leading global provider of consulting and technology services, also found that CEOs of the mail, express delivery and postal distribution industry are concerned about changing customer requirements and expectations to a far greater extent than CEOs in other industries.
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