NetDespatch Soars Towards Christmas Internet Shopping Peak
NetDespatch is seeing a massive seasonal uplift to its business as more and more people buy Christmas gifts online or through catalogues. In November alone, the delivery of over 8 million parcels will be managed online by the NetDespatch Velocity web-based platform, and with the scanning of parcels throughout the delivery process, the company’s secure web servers are processing an average of 100,000 transactions an hour.
TNT Post has utilised NetDespatch’s Velocity platform to create an end-to-end, wholly web- based solution to control its innovative packet and parcel home delivery services. The company is able to provide unparalled customer and supplier integration, with enterprise-wide visibility of data from customer despatch right through to courier delivery. TNT Post is also able to utilise the platform to offer a leading-edge customer returns solution.
Other carriers such as APC Overnight and Amtrak are increasingly providing home delivery services through the Velocity platform. This allows customers to book and track on line, whether an occasional shipper paying by credit card or a major customer requiring integration with their sales order processing or warehouse system. The NetDespatch systems integration, advanced bar code labelling and address checking services ensure that home delivery shopping order details are only entered once, are held securely on a central server, are automatically booked with the chosen parcel carrier, and are correctly labelled ready for collection from any location.
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