USPS retail staff granted freedom of speech
Retail staff at the US Postal Service will no longer be forced to stick to a management-approved script when dealing with customers mailing packages from this month.
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Retail staff at the US Postal Service will no longer be forced to stick to a management-approved script when dealing with customers mailing packages from this month.
Read MorePosted by Ian Taylor | Nov 17, 2010 | News |
FedEx Express has won the Ruban d’Honneur award for “outstanding customer focus”, at the European Business Awards ceremony in Paris.
Read MorePosted by Ian Taylor | Oct 4, 2010 | News |
FedEx Customer Information Services (FCIS) has been awarded Certification to the International Customer Service Standard (ICCS) by the Customer Service Institute of America (CSIA).
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