DX appoints new Managing Director for Business Direct (UK)
The DX Group has announced it has appointed Ian Cummings as Managing Director for Business Direct operations at DX.
Read MoreThe DX Group has announced it has appointed Ian Cummings as Managing Director for Business Direct operations at DX.
Read MoreDX, the independent postal service, has opened a new sorting centre in Avonmouth.
The new centre is the result of a good year for DX, which has gone from strength to strength, even during the bitter postal strike at Royal Mail last year.
DX, which operates a network of pickup and collection points via solicitors and financial service companies, says the new GBP 650,000 centre means it can improve the speed and accuracy of sorting operations and a further 30 new jobs have been created.
In May, DX announced that over 600 Glasses Direct customers now receive their glasses via The DX Group on a next day delivery basis.
The specialised service ensures peace of mind for Glasses Direct customers as DX obtains a signature on delivery, and where a signature is not possible, the glasses are posted through customers letter boxes using a three point identification criteria of the property noted. This provides Glasses Direct with the assurance that glasses have been delivered to the right place.
The DX Group also offers a re-delivery service free of charge to Glasses Direct customers, so if for any reason the customer is not able to receive them, they can arrange to have their glasses re-delivered the next day to an existing or new address.
Other clients of The DX Group include the Identity & Passport (IPS) Office, members of the legal industry and major credit card & financial services.
Over 600 Glasses Direct customers everyday now receive their glasses via The DX Group for a true first class service, providing secure next day delivery.
This specialised service ensures peace of mind for Glasses Direct customers as DX obtains a signature on delivery, and if this isn’t possible the glasses will be posted through your letter box and a three point identification criteria of the property noted. This provides Glasses Direct with the assurance that your glasses have been delivered to the right place.
The DX Group also offers a re-delivery service free of charge to Glasses Direct customers, so if for any reason the customer is not able to receive them, they can arrange to have their glasses re-delivered the next day to an existing or new address.
Other clients of The DX Group include the Identity & Passport (IPS) Office, members of the legal industry and major credit card & financial services companies, who need a fast and efficient service that is secure & confidential.
About Glasses Direct
Glassesdirect.co.uk is the UK’s largest internet prescription glasses retailer. Prescription glasses are extremely expensive in the UK; following an eye test costing up to GBp 20 a customer can expect to pay from GBP 50 for basic spectacle models and up to GBP 400 for designer eyeglasses and/or complicated lenses.
Launched in July 2004 by young entrepreneur Jamie Murray Wells, glassesdirect.co.uk sells prescription eyewear over the internet and by mail that significantly undercut high street prices, selling a range of eyewear with basic frames and lenses starting at £15, in total. The business is operated maintaining low overheads, and the savings are passed on to the customer. Glasses Direct won ‘Natwest Small Business of the Year’ in 2005. It is estimated that Glasses Direct sells a pair of glasses every 3 minutes around the clock.
The DX Group – “Choice in the post 2”
Read MorePrivate postal operators are calling on the Government to take a “brave” decision to end Royal Mail’s monopoly on large parts of the market as it considers the future of Britain’s mail services.
Operators including TNT Post and DX, which employs a fleet of private sector postmen in Scotland, are pressing the Government to end the special privileges afforded to Royal Mail, such as VAT exemption, which they say prevent equal competition.
As the regulator PostComm considers responses to a consultation on the future of postal services, which closed on Friday, the operators are urging Sir Nigel Stapleton, PostComm’s chairman, to take a brave stance. They hope the PostComm inquiry will set the tone for a wider review by the Department for Business, Enterprise and Regulatory Reform, which is due to report this summer.
James Greenbury, chief executive of DX, said: “The first decision PostComm and the BERR (Department for Business, Enterprise and Regulatory Reform] have to take is to actually take a position on Royal Mail. Our view is that Royal Mail is an institution left over from the 1970s. It has a number of advantages over all of the competition which have to be levelled out. They don’t have to charge VAT and we do. It takes out 40% of the market.”
Nick Wells, chief executive of TNT Post, said: “We need a level playing field. The market is still overshadowed by VAT distortion which closes off 40% of mail volumes to competitors.”
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