Tag: Ghana

Ecobank and Western Union enhance partnership

Posted by | Aug 13, 2007 | |

Ecobank Transnational Incorporated (ETI), the parent company of the Ecobank Group, and Western Union, on July 19th, 2007 signed a global agreement to extend Western Union’s current relationship with its affiliates. It was signed in Accra, Republic of Ghana by Christophe Jocktane-Lawson, Regional Head, International of ETI and Khalid Fellahi, Regional Vice President Africa of Western Union. Under the agreement, Western Union Money Transfer will be available through ECOBANK affiliates in 17 West and Central African countries instead of 14 previously.

“This agreement strengthens ETI’s strategy of building alliances with partners such as Western Union”, said Jocktane-Lawson. “Bringing Western Union services to more of our current and potential consumers adds value to our bank’s comprehensive offerings by enabling reliable, fast and convenient money transfers through Western Union’s more than 275,000 Agent locations worldwide”.

The ECOBANK Group Chief Executive Officer, Arnold Ekpe, affirms that the relationship with Western Union corresponds to the banking institution’s objective of “providing a comprehensive product and service offering to

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Ghana Post Launches Same Day Delivery

Posted by | Feb 22, 2007 | |

Ghana Postal Company Ltd yesterday launched its same day delivery services for Accra, Tema and six regional capitals as a means of further improving its services to the public.

Under the service, the company’s Expedited Mail Service (EMS) will carry out daily deliveries of items within Accra , Tema, Cape Coast, Takoradi, Ho, Koforidua, Kumasi and Tamale on the day of receiving the courier items by a certain time of the day.

For example, any item received between 7a.m. and 2p.m. for Accra and Tema and their environs will be delivered on the same day.

Similarly, EMS would deliver items meant for Cape Coast, Takoradi, Kumasi, Ho, Koforidua and Tamale from Accra on the same day if they are handed in between 7a.m. and 10p.m. on that day.

The Managing Director of the company, Mr Kofi Dua Adonteng, said Ghana Post also had in place a track and trace system which enabled customers’ items to be traced in case they were misplaced, since the system reinforced the security and reliability of items through EMS.

He told customers of Ghana Post that the company was committed to serving them better.

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Postal Service Providers Challenged On Vigilance

Posted by | Feb 16, 2007 | |

Stiff international competition is forcing Africa’s postal service providers to reinvent themselves to remain relevant communication market players.

Speaking at a nine-day cost accounting seminar that started on Tuesday at the Grand Imperial Hotel in Kampala featuring several countries, the Minister of State for Information and Communication Technology, Mr John Alintuma Nsambu, called on the African postal industry to be dynamic to accommodate challenges of market liberalisation, globalisation and technological advancement.

He said the government supports the cost accounting techniques to promote efficiency within the industry.

The seminar is part of a training programme coming amid years of reform of Posta Uganda to turn it into a modern customer-orientated company.

Acting Managing Director Posta Uganda Emmanuel Mulooki said cost accounting seminar will help Posta Uganda to monitor and evaluate its expenditures.

Participants in the seminar have come from Uganda, Tanzania, Zimbabwe and Botswana. Others have come from Ghana, Nigeria, Swaziland, Zambia and Ethiopia.

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Ghana Post to go high tech

Posted by | Jan 18, 2007 | |

The management of Ghana Post is to begin a counter computerization programme to make the company more competitive.

This is part of a programme by the management to reposition the company to respond to the demands for efficient postal services and to provide customers with what they want.

The plan was contained in a statement issued in Accra by the company to mark the Pan African Post Day which fell on January 18.

The Day was set aside by the Pan African Postal Union to create awareness in the minds of the public on the important role the Post plays in the development of countries.

This year’s theme was: “The Post at the heart of competition”.

The statement said when the counter computerization had been done; Ghana Post would integrate internet cafes into its core business nationwide.

The statement said in Africa and more especially Ghana, where liberalization had been total, public postal operations ought to show tenacity and initiative to be able to face the competitive environment to remain in business.

This meant that public postal operations had to adopt strategic re-orientation of activities for survival and prosperity for their companies.

The postal market in Ghana had seen a progressive competition and the statement acknowledged there was competition from all angles, the statement said.

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Ghana Post's Diversification Plans

Posted by | Jul 13, 2006 | |

The Ghana Post Company Limited is positioning itself to provide a new image and direction of postal services on the African continent in the face of serious technological developments and competition.

As the new Chair of the Pan African Postal Union (PAPU), elected at the 25th Ordinary Session of the Administrative Council of the Union recently held in Accra, Ghana Post is now diversifying its services, and would provide the leadership to reform the African postal service to ensure its survival.

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