Tag: Home Delivery Network

CPL – B2C will drive European express growth

B2C deliveries will be the major growth market for the European express and parcels industry in the next few years along with international deferred shipments as customers downtrade from premium express to slower but cheaper products, the Courier and Parcel Logistics conference in London was told.

Home deliveries will grow strongly as consumers increasingly shop on the internet instead of in the high street, but issues surrounding “final mile“ deliveries will continue to pose operational challenges, senior industry managers said on the event’s opening day.

Speakers agreed that the B2C market would move towards segmentation between premium deliveries of higher-value goods and standard delivery of lower-value items. However, there was little customer take-up of parcel collection and drop-off points so far, they commented.

Addressing market trends, speakers said that the world economic slowdown and recent financial markets turbulence would impact on business. The express industry would see fewer shipments and more bundling of volumes from financial customers, while customer relationships were being shaken up by the rapid changes in the financial sector. More generally, operators needed to right-size their networks, remove excess capacity but not endanger their customer service levels.

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HDNL awarded second OnLine Green Award by IMRG

Home Delivery Network Limited (HDNL) has picked-up its second Large Supplier of the Year award in IMRG’s Online Green Awards. Following its success in 2007, the UK’s largest dedicated home delivery and collection service has continued to build upon its achievements in reducing its carbon footprint and increasing efforts to deliver 300,000 parcels to every postcode, every day in the most environmentally friendly way possible.

Company focus this year was to be greener at the grass root level of the business, with an emphasis on cultural change throughout their structure. This grass roots approach engages all 6,500 members of staff across 72 locations and has proved extremely successful, allowing the company to reduce its utilities carbon usage by 490 tonnes for the 07/08 financial period, with other savings being made across the company.

The change has included small scale initiatives such as staff reducing energy expenditure by turning off lights, closing down computers and machinery when not in use. The introduction of more hand held terminals, allowing signatures to be recorded electronically and increasing online parcel tracking has reduced paper waste.

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