Tag: IPC

USPS International Service Center honoured with Certificate of Excellence

The International Service Center (ISC) in Miami, Fla., is being recognized with an International Post Corporation (IPC) Certificate of Excellence for exceeding the highest international standards in mail processing.

Paul Vogel, managing director and senior vice president of global business for the Postal Service, said the honor is particularly noteworthy because it marks certification of all five international centers. Chicago’s J.T. Weeker ISC was certified in 2004, the New York (JFK) ISC was certified in 2006, the Los Angeles and San Francisco ISCs were certified earlier this year, and Miami joins the list today.

“The U.S. Postal Service is the first national post worldwide to earn IPC certification of its entire international processing network,” said Vogel.

Achieving certification is a year-long process that includes stringent on-site reviews to verify that nearly 200 standards are met. The IPC awards certification for a three-year period, and conducts periodic validation to ensure that a facility maintains its high performance levels.

The Miami center employs more than 280 people and processes more than 24 million pounds of mail per year.

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IPC UNEX results 2004

External Quality of Service Monitoring,Improving the Quality of International Mail.
Quality of service among Postal operators in Europe continued at a high level in 2004 in spite of restructuring and change management demands on postal operations preparing for postal liberalisation. Overall, IPC members delivered 93.7 per cent of first class international letters in Europe within three days of posting (J+3), and 98.4 per cent within five days (J+5). Average delivery time was just 2.2 days.
Quality of service performance was measured by IPC’s UNEX end-to-end monitoring
system. The results show that both speed (J+3) and reliability (J+5) were again far above the European Union’s (EU) performance objectives for delivery of 85 per cent of intra-EU mail within three days, and 97 per cent within five days.
P:LibraryPostalIPC 2004_UNEX_Results.pdf

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Strategic Perspectives on the Postal Market 2004-2006

1 EXECUTIVE SUMMARY
2 STRATEGIC DRIVERS AND CHALLENGES INFLUENCINGTHE POSTAL MARKET
2.1 Introduction
2.2 Global and Integrated Competition
Outsourcing
2.3 Customer and Stakeholder Pressures
Stakeholder Groups
2.4 Mail Volume Trends
Internet Use
Business Mail
3 THE POSTAL MARKETPLACE
3.1 Global Market Trends
Mail Markets
Market Structure
3.2 North America
The Impact of the Economic Environment on Postal Markets
The Changing Legal Environment
The President’s Commission
Mail Volume Trends in the USA
Mail Volume Trends in Canada
Extent and Nature of Mail Substitution
Postal Operators’ Strategies and Recent Actions of Private Operators
Market Opportunities
3.3 Western Europe
Economic Impacts
Strategic Trends in the Region
Strategic Operator Responses
Opportunities and Tactics for Mail Express Parcels
Direct Mail
The Role of Technology
3.4 Central Eastern Europe
Economic Environment
Legal Environment
Mail Substitution
Customers
Volume Trends
Revenue Mix
Challenges for Incumbent Postal Operators
Strategic Responses Required
Competitors’ Strategies
Market Opportunities
3.5 Asia-Pacific
Economic Impacts
Strategic Trends in the Region
Mail
Express Services
Strategic Operator Responses
New Market Opportunities
P:LibraryPostalIPC Strategic Perspectives on the Postal Market 2004-2006.pdf

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