Snow Valley has announced that the publication of their Online Retail Delivery in the UK 2010 report will be marked with a launch party and an award for the retailer with the most impressive delivery service.
Read MoreUK Home Delivery and Fulfilment 2007 is a new report published by Verdict that offers a unique insight into the home delivery retail market. It includes comprehensive consumer research analysing the demographic profile of home delivery shoppers, delivery frequency, motivations for using home delivery, ordering methods and satisfaction. The report also provides market value, growth and penetration data for the four leading home delivery channels – mail order, e-retail, TV shopping and store-based deliveries.
Read MoreResearch and Markets (http://www.researchandmarkets.com/reports/c39469) has announced the addition of “UK Home Delivery & Fulfilment 2006” to their offering.
“UK Home Delivery & Fulfilment 2006” provides a thorough analysis of the home delivery market – products ordered online, by phone, in store and by catalogue and delivered to the customer’s home or place or work. It includes full analysis of a survey of 2,000 consumers, exploring their motivations for using home delivery and their expectations of home delivery services.
Read MorePresentation at UK EDC by Metapack.
P:LibraryUK Express Delivery 06patrick_wall.ppt
A curious discrepancy was highlighted by Alan Jones, the former MD or TNT Express who now chairs Metapack. Apparently, 70% of retailers say they put service first when looking for a parcel service, yet 90% of carriers say retailers put cost first.
Brian Templar, chairman of consultant Davies & Robson Logistics, confirmed that price came fifth or sixth in the list of why shippers changed their carrier.
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