An Post maintains quality gains
ComReg’s quality of service monitor records an 80% next-day delivery rate for Q3.
Read MoreTag: Republic of Ireland
GLS system now provides delivery status in real-time
At GLS, seamless parcel tracking has been a matter of course for years. At each interface, i.e. every time a parcel reaches or leaves a depot or vehicle, the individual parcel number is recorded with a scanning device. These status reports are transmitted to the GLS IT system, where they are made available to customers – via the Internet or telephone. Up until now, however, delivery information was transmitted to the system in the evenings when the driver returned to the depot. This has now changed. As of September, parcel tracking at GLS is now possible in real-time.
Delivery data is transferred directly “on tour” from the delivery vehicle. When the parcel is handed over to the recipient, the GLS driver utilises a handheld scanner to record both the parcel number and the consignee’s signature.
GLS thoroughly – and successfully – tested the mobile data transfer service at one of its subsidiaries. Based on these results, it is now implemented comprehensively throughout the entire group.
Read MoreFedEx Express introduces Cork flight route
FedEx Express has introduced a new flight route through Cork to provide customers with improved next-business-day access to Continental Europe and the U.S. East Coast.
Customers in the South, South East and West of Ireland will benefit from pick-up times of up to one and one-half hours later on average than previously available and faster service to select destination markets, making FedEx Express the most competitive next-day service in the region. Customers who previously had two-business-day service to select U.S. markets will now be able to reach more than 3,500 zip codes along the U.S. East Coast overnight.
The flight, which originates in Shannon, will now connect through Cork to allow for regional pick-up for next-business-day delivery before proceeding to its onward destination, the FedEx Express hub at Paris Charles de Gaulle International Airport. This additional flight segment represents an investment in Ireland’s economy by offering businesses improved service and greater next-day market access from more points within Ireland.
Read MoreCountry sheet: Ireland – Main Developments in the Postal Sector (2006-2008)
Country sheet: Ireland – Main Developments in the Postal Sector (2006-2008)
Read MoreComReg Quarter 2 Postal Quality Results
ComReg’s postal quality of service monitor recorded an 80 per cent next-day delivery rate for the April to June period, a two per cent increase on the first quarter, and up three per cent on the overall 2007 figure.
The particular type of mail checked by ComReg’s monitor accounts for 33 per cent of all mail handled, but doesn’t include large mailings posted by business customers, a segment which accounts for almost 45 per cent of An Post’s daily volumes. Registered and international mail makes up the balance. Ongoing quality monitoring by the International Postal Corporation (IPC) continues to show An Post reaching or exceeding the targets laid down for handling incoming and outgoing international mail.
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