Tag: Royal Mail

Post Office UK Post & Go Kiosk

Posted by | Oct 15, 2008 | |

Royal Mail has started to introduce new automated self-service kiosks in some Post Offices with the first two units installed in a Bristol Post Office on Wednesday this week (15th October).
The Post Office Post & Go Kiosks aim to be the quickest and simplest way to send mail and buy stamps. Customers can purchase stamps that can be used immediately or taken away for later use.
All customers need do is place their item on the scale and follow the step-by-step instructions to send their item paying with cash with the option of card payments for transactions over GBP 2.00.
The initial roll out will see 175 Post & Go kiosks in 80 Post Offices spread around the country.

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TNT Post – Royal Mail's biggest rival (UK)

Posted by | Oct 14, 2008 | |

According to the latest annual Business Customer Survey from Postcomm, TNT Post has confirmed its market leading position in the deregulated postal market. The survey of 1800 businesses found that, of those surveyed, 38 per cent were aware of TNT Post’s services, beating its nearest rival by a considerable margin (DHL Global Mail – 24 per cent).

The survey also highlighted that TNT Post, which had the largest base of customers among the survey’s respondents, has seen growth across all types of mailing services such as sorted and unsorted solutions.

TNT Post, formerly TNT Mail, was established in early 2003 and signed its downstream access agreement in April 2004 and began operations in late August 2004. Since its launch, it has developed a number of products for customers including Premier, Premier Sort and PremierSort Flex. TNT Post is the second largest UK postal company and currently handles between 190 million to 200 million items a month.

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GLS invests in French network expansion

Posted by | Oct 10, 2008 | |

GLS has opened a larger new depot at Gennevilliers, north of Paris, as part of EUR 10 million worth of investment in its French network this year.

Located close to the nearby port, the 5,000 sqm depot has 60 docking doors gates and a large sorting area. It is equipped with state-of-the art conveyor systems able to increase sorting capacity up to 7,500 inbound shipments and up to 9,000 outbound shipments an hour and thus improving the company’s productivity considerably, GLS France said.

Separately, GLS France has invested about EUR 2 million in the modernisation of the sorting systems in its depots in Roissy and Fleury to cope with peaks in business activity that can increase up to 20 pct on certain days, thus responding to growing customer needs in terms of flexibility and reliability. Capacity at Roissy will go up from 5,000 to 7,000 parcels per hour.

In Europe, some other major investments are planned such as the construction of new depots in Stuttgart, Germany, and Zirl, Austria as well as the expansion of the existing sites in Neustadt-Glewe and Leipzig, Germany, and in Czeladz, Zielona Góra and Wroclaw in Poland, GLS France noted.

In addition to this investment in production equipment, GLS also aims at optimising its information systems to further strengthen parcel security and tracking transparency.

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Royal Mail and Vialuna launch dialogue mail

Posted by | Oct 10, 2008 | |

Royal Mail, in partnership with dialog marketing company Vialuna, has launched Dialogue Mail, a customer relationship management solution combining traditional direct mail with digital media.

Royal Mail said that it now offers an integrated solution that will enable brands to have more in-depth and engaging conversations with prospects or existing customers. Dialogue Mail capitalizes on the power of direct mail to drive customers online.

Dialogue Mail is the latest concept in a series of direct mail solutions from Royal Mail designed to help businesses win customers, build loyalty and enhance their brand through the post. The CRM-focused proposition complements Personalized Integrated Media and Sensory Mail, both launched in 2007, to make direct communications more engaging.

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WH Smith to include DHL as well as Post Offices (UK)

Posted by | Oct 9, 2008 | |

WH Smith, which has already taken on the role of many Crown post offices across the UK is to expand the service with the inclusion of DHL postal points aimed primarily at Ebay users. The first postal point was introduced on Wednesday (8th September), allowing customers to purchase pre-packaged boxes.

According to the Press Association, WH Smith has seen a strong performance at its motorway, airport and station stores with a 15 pct hike in underlying full-year profits.

The group said it expected a “competitive Christmas trading season”, but hoped to buoy business with the roll-out of six more standalone book stores before the end of the year at airports, taking its total to 15.

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