Tag: Royal Mail

Royal Mail exceeds Quality of Service targets

Royal Mail has published its latest performance report. Second Class mail has exceeded its regulatory Quality of Service target for the first three quarters of the financial year 2019-20, delivering 98.8 % of mail within three working days (target 98.5 %).

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Royal Mail: returns experience is key

According to a study commissioned by Royal Mail, the average online shopper in the UK sends back an online purchase every month. Three in five online shoppers would be unlikely to use a retailer again if they have a difficult returns experience. For that reason, it is very important to get the returns experience right first time.

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Post & Parcel Magazine


Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.

 

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