ParcelHero: the secret to capturing the spirit of a once-successful store is a great final delivery experience
ParcelHero’s Head of Consumer research, David Jinks MILT, says many of Britain’s much-loved stores...
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Parcel Features
All the latest parcel features from Post&Parcel.
Putting the driver into the equation
Ahead of exhibiting at Post&Parcel Live next week, we speak to Tim Pigden, Managing Director and Co-Founder of Optrak to find out why route optimisation will become a crucial tool for parcel distributors, and how building driver knowledge into solutions is the key to more efficient parcel delivery.
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Effective Sorting Solutions More Important than Ever
Enya Zhang, who is in charge of Overseas Marketing at SNBC, explores the impact of Covid-19 on the industry and the demand for more automation.
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Guaranteeing reliable service for shippers
tiramizoo GmbH was founded in 2010 in Munich as an online booking-portal for city couriers. This summer the company won the Innovation category at the World Post & Parcel Awards 2020 for integrating route optimisation software with a self-learning AI algorithm which can fully optimise logistics operations. Martin Sträb, CEO at tiramizoo talks about the award winning platform and how it is has developed over the years.
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Physical, Meet Digital: Three Digital Trends Set to Redefine the Postal Experience Forever
Wayne Haubner, CTO at Escher explores the three trends that are set to redefine the customer experience at the post office as well as the innovations that are helping Posts embrace them.
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Pandemic, meet peak
The COVID-19 pandemic has changed ecommerce forever this year. Jack Sims, Doddle’s Commercial Manager shares his three predictions for ‘Peak 2020’ and explains why PUDO is key to a successful peak.
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Aiming for a better normal
This June at Post&Parcel Live, Angela Hultberg, Head of Sustainable Mobility at IKEA Retail (Ingka Group) explained what the company is doing to meet their pledge of making 100% of their deliveries emission free by 2025. Here is a summary of her presentation.
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Delivery is all about control
As retailers navigate the systemic shock of COVID, which has unbalanced their channel mix and forced them to rethink how to run both their stores and their online presences; Mike Richmond, Chief Revenue Officer at Doddle says creating and maintaining customer loyalty is more important to them than ever.
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MER Magazine
The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a must-read for those who want the inside track on the industry.