Tag: Royal Mail

Five new UK Post Office appointments strengthen financial services team

The Post Office today announced five new appointments to its financial services team, re-affirming its position as a growing player in the financial services market. Since launching into financial services with Post Office Loans in March 2004, the Post Office has enhanced its offering to include car and home insurance, Child Trust Funds, Guaranteed Equity Bonds and Growth Bonds. With further product launches planned before the end of the year, the Post Office has made the appointments to drive its financial services offering into the next phase. The new appointments are: Gordon Gourlay – Director of Strategy and Marketing, Claire Oldstein – Head of Marketing, Phil Ashkuri – Head of Insurance, Gary Fitton – Head of Lending and Richard Norman – Head of Savings and Investments.

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UK Royal Mail to regain delivery monopoly as Express quits

Royal Mail will regain its monopoly on delivering household post following a decision by Express Dairies to pull out of the postal delivery business. Express Dairies has been delivering small parcels, magazines and catalogues to the nation’s homes using its fleet of milk floats since 2002. Although other companies have contemplated setting up a full residential mail delivery service, so far Express has been the only competitor to Royal Mail in this market. But earlier this month Express wrote to its business customers informing them that it would wind up its delivery operation at the end of November. In the letter, it blamed changes in postal pricing for the move. Royal Mail’s planned move to size-based pricing, which would make heavy items such as catalogues cheaper to post, and a new promotion to win back magazine and catalogue customers, was squeezing Express out of its niche market, it said. Last June, Express Dairies formed a partnership with TNT Mail to expand its delivery business. It is understood that TNT Mail now plans to establish its own end-to-end delivery service but it is not clear how long this would take to set up.

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Postwatch adds weight to postal price controls censuring

Consumer watchdog Postwatch has urged Postcomm to strengthen its stance on Royal Mail’s four-year price control scheme, reinforcing the DMA (UK)’s criticism of quality of service proposals. Postwatch’s response to the regulator’s proposal has questioned a number of issues, including Royal Mail’s flexibility in rebalancing its prices by zones, removing products from the controls and changing its structure. It believes Royal Mail has been given too much freedom to adjust its prices. Although Postcomm has attempted to improve quality of service, Postwatch believes that by grouping mail products together, the scheme will be weakened, and urges an alternative.

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Royal Mail has nothing to fear from competition, says Postcomm

Royal Mail will be able to withstand any loss of the delivery market it faces when competition is opened up, a senior member of the postal watchdog claimed yesterday. The UK’s biggest mail company has voiced fears that it could be hit hard by proposals by the industry regulator, Postcomm, for a cap on stamp charge rises. Postcomm’s chief executive, Sarah Chambers, said she was convinced the universal service obligation to deliver to all addresses for the same stamp price meant that rural deliveries would not suffer from the effects of competition. But Royal Mail said Postcomm should not forget the extent to which remote and rural communities in Scotland depended on the company. Ms Chambers was speaking exclusively to the Press and Journal before she held meetings with business groups, Enterprise Minister Nicol Stephen and a group of MSPs.

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TUC opposes UK postal liberalisation

The government was told tonight to scrap its plans to end the Royal Mail’s monopoly on delivering letters next year, as the unions joined forces to oppose greater competition in the postal sector. Labour promised in its election manifesto to keep the post office in the public sector, but since then the trade and industry secretary, Alan Johnson, has floated the idea of a sell-off to workers, on the model of the retail company John Lewis, whose permanent staff are all partners in the business. The government was told tonight to scrap its plans to end the Royal Mail’s monopoly next year, as the unions joined forces to oppose greater competition in the postal sector. Tonight the TUC voted unanimously to oppose liberalising the postal market with Amicus’s Derek Simpson declaring “a last post for UK jobs” and Communication Workers Union general secretary Billy Hayes saying any partial sell-off would be “a privatisation in my book”.

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