Tag: Royal Mail

UK Royal Mail improves but continutes to fail

Posted by | Nov 18, 2004 | |

In the first six months of 2004/05 Royal Mail have failed to achieve 14 of their 15 minimum performance targets. Compared with the same period last year services across the board have deteriorated. With only one service (Mailsort 3) showing an improvement. During the first six months of last year the all-important 1st class mail performance was above the 92.5 per cent target at 92.7 per cent delivered next day. This year the figure has slumped to 90.4 per cent. Over 200 million 1st class letters were not delivered next day. Peter Carr, Chairman of Postwatch commenting on the poor service levels said: “Customers are facing new price increases whilst service standards continue to fail the targets – yet Royal Mail profits are expected to double to GBP400 million plus.

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Union urges help for bigger UK post offices

Posted by | Nov 17, 2004 | |

Unions have called on the government to give financial support to the UK’s high street post offices in a bid to avoid closures. Amicus and the Communication Workers’ Union, which represent post office managers and workers respectively, told a committee of MPs yesterday that the so-called Crown Offices deserved the same help given by the Department of Trade and Industry to rural post offices.
The 555 flagship post offices directly owned and managed by Post Office Ltd are thought to be losing about Pounds 70m a year, and parent Royal Mail is reviewing their future. Although the state-owned group has said closures would be limited by relocation and franchising deals with retailers, Royal Mail has admitted that only 320 of the branches are commercially viable.

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New UK mail business delivers strong start

Posted by | Nov 16, 2004 | |

A rival business to Royal Mail was today on course to move into profit less than a year after leading the break-up of the UK postal monopoly. UK Mail has shifted more than 23 million items since its launch in May and has set its sights on capturing 3% of the UK mailing market – estimated to be worth GBP5 billion a year. The service was set up by Slough-based parcels group Business Post after regulator Postcomm gave companies the right to enter the UK market in 2003. UK Mail collects post from customers and processes it through its network of 64 sites – the largest of which is in Birmingham – before passing it on to Royal Mail for delivery by local postmen. Peter Kane, chairman of Business Post, said UK Mail had made a “highly satisfactory” debut and was expected to become profitable in the six months from the start of October.

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Postwatch evidence on UK Crown Post Offices

Posted by | Nov 16, 2004 | |

Postwatch gave evidence to the Trade and Industry Committee earlier today.
Postwatch, the consumer watchdog for postal services, welcomes the timely
inquiry by the Trade and Industry Committee into the future of the Crown
Office Network and looks forward to helping the Committee with its work.
Giving evidence Peter Carr, Chairman of Postwatch, said: “I am delighted the
Trade and Industry Committee is continuing its interest in the future of the
555 remaining Crown Post Offices. “These Offices are very important to customers. Whilst they represent less than 4 per cent of the post offices in the UK they transact over 25 per cent of all post office business and 7 million customers visit them each week. No Crown Office closures should be proposed until the Committee’s findings are known and a comprehensive strategy is in place.

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Last post for (UK) High Street post offices – says Amicus

Posted by | Nov 16, 2004 | |

Amicus, Britain’s second largest union representing 15,000 managers and staff working for Royal Mail and other postal operators, will issue a wake-up call for action to be taken to protect the future of high street post offices when it meets backbench MPs in the House of Commons today. Amicus recognises that high street post offices are an essential community service that must be preserved at all costs. Peter Skyte, Amicus National Officer, said: “Without further action by Government and the public, this will be the last post for Britain’s high street post office network as it faces death by a thousand cuts. Royal Mail is selling off or closing an essential community service in a piecemeal fashion which will lead to greater financial and social exclusion.”

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