Tag: TNT Mail

TNT Mail UK wins Lloyds TSB business

TNT Mail UK has secured a contract with Lloyds TSB to handle over 100 million items of its mail. The deal will be one of the largest contracts awarded by a national mailer to a new entrant in the newly deregulated postal market. Lloyds TSB joins other TNT Mail UK clients such as Sky, Caudwell Communications, Express Gifts, Booker and others operating under TNT Mail UK’s access agreement with Royal Mail. This is a significant deal for TNT Mail UK and takes its expected volume for 2005 to over 500 million items with hopes to exceed this volume as new clients come on stream.

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UK Postal Services: Doors open on mail

The postal landscape is changing as Royal Mail finally steps aside to let new operators through. Postal deregulation has been on the cards for years but is finally starting to happen. Some banks and utilities are switching to competitors of Royal Mail, a vote of confidence that could encourage other volume mailers to follow. Full liberalisation was originally set for April 2007, with a staggered schedule that would give Royal Mail time to overcome its financial problems before facing the competition. However, thanks to the company’s rapid recovery, the government was recently able to bring the date forward to the beginning of next year. In practice much has depended on Royal Mail opening up its delivery network to competitors, as it is difficult for new entrants to set up an infrastructure from scratch. That has been a problem, postal experts say, as until recently it showed reluctance to do so.

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UK TNT Mail appoints operations director and head of sales

TNT Mail, one of the challengers to Royal Mail, has appointed an operations director from its Dutch arm and a new head of sales from Express Dairies. Theo Hoenders will be responsible for developing TNT Mail’s ongoing operational strategy including its UK downstream access and end-to-end delivery capability, as postal operators prepare for the deregulation of the market in January 2006.
Joining the company as head of sales is Andy Goddard, who has previously worked at Royal Mail and Express Dairies.

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MAILING ISSUES: Time to deliver

With the postal services market opening up, mailers could soon be able to select the day of the week in which direct mail and door-drops arrive. Despite being heralded as the most accountable medium, direct mail – and door-drops – do not offer any physical evidence of being delivered in the form of written confirmation by the postal service. One thing you can be sure about with advertising is that an ad has appeared. With TV ads, simply watching during the right slot will provide confirmation, even before the contractor sends out a written report. Radio and press ads can also be physically monitored – and research companies exist that do just that. Even door-to-door can now be monitored using a service like StepCheck. But once the mailing house has raised a docket saying items were handed over to Royal Mail, mailers just have to wait and see if the enquiries or orders start to come in. It is a surprising gap. The sheer volume of items makes it impossible to validate that every single item has been distributed. But the absence of proof reflects another gap in direct mail’s measurability: guaranteed delivery dates.

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DM focus for TNT’s UK bulk mail service

TNT Mail has used this week’s official launch of its bulk mailing delivery service to target direct mail firms.

“With innovative systems, an enterprising approach and competitive pricing, we are setting new standards in the postal services sector,” said chief executive Nick Wells.

The firm has two methods of delivery, a two-day business service, which offers 100pct nationwide coverage for items up to 60g and a five-day option for items from 60g to 2kg, which are delivered by Express Dairies to 20pct of UK households.

At present the two-day service involves the firm collecting, trunking and then sorting and delivering to Royal Mail sorting offices for “final mile” delivery.

The firm’s business offering is a rival to Royal Mail’s second class post, delivering 95pct of its items within two days, a day faster than the Royal Mail’s service.

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