Royal Mail fails to deliver says watchdog
The Royal Mail was accused of failing to deliver yesterday after new figures revealed that millions of letters and other vital redirected post goes missing each year. It is estimated that 7.5 million letters which people pay to have redirected when they move house or business never get delivered. Which? magazine, published by the Consumers’ Association, discovered that 3% of the letters sent by 1.4 million people who pay to have post redirected never get to their destination.
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