All change for delivery options
Comment by Managing director, DHL Global Mail John Ivers from Postal Services Special Report
Read MoreComment by Managing director, DHL Global Mail John Ivers from Postal Services Special Report
Read MoreThe industry has yet to feel the full force of postal deregulation. But there is no doubt that a liberalised market is good news for direct marketers as the main players compete to offer cost savings, quality and flexible services.
Read MorePostwatch is gearing up for another legal battle against Royal Mail, after vowing to fight the operator’s appeal against the High Court judgment which last year found it guilty of breaching its own compensation scheme. The watchdog claims Royal Mail knows it is set to lose again, but wants to keep the GBP40m it owes disgruntled bulk mailers in the bank in order for it to gain interest. The appeal process will not reach court for several months. Postwatch brought the original judicial review against industry regulator Postcomm when Royal Mail withheld around GBP40m-worth of compensation from companies, after failing all 15 of its minimum service targets in 2003 and 2004. Bulk mail customers should have received compensation totalling GBP80m automatically, but Royal Mail used late invoice payments as a reason to withhold 50 per cent. Judge Justice Sullivan ruled that Royal Mail should pay its customers the GBP40m owed. A Postwatch spokesman explains: “As far as we’re concerned, this appeal is a delaying tactic. We’ve already won this case once, and we’re very confident we will win it again.”
Read Moree-Retail 2006. Online retailers remould the retail landscape
Read MoreParceline has today announced a major move into the fast-growing home delivery market through a new partnership with Parcelnet, the specialists in final mile delivery to residential addresses. Launched under a new brand – ‘homecall’ – the service will begin on 1st June and is aimed at customers sending up to 600 parcels per night. Collections will be made by Parceline’s nationwide network of 1,700 vehicles operating from 42 depots whilst deliveries will be handled via Parcelnet’s 143 sub-depots and 5,000 ‘local couriers’. Parceline Sales Director Dwain McDonald said: “Internet shopping has seen home delivery volumes rise from 15m to 420m shipments in the last six years. Our partnership with Parcelnet gives us instant access to this market, without the need to build our own home delivery network.”
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