Tag: USA

UPS technology enhancements make global commerce easier

UPS announced it is making it easier for customers to conduct business around the world through enhancements to its WorldShip®, Quantum Viewsm and Billing Solutions technology offerings.

The enhancements will save customers time and money by streamlining the preparation, management and tracking of multiple types of shipments – whether domestic or international, small package or heavy freight.

More than 550,000 customers worldwide have installed WorldShip, making it one of the most widely deployed transportation software applications in the world. The latest version now being rolled out – WorldShip 9.0 – is available in 14 languages and enables customers to take advantage of three time-of-day delivery options now being offered in most major global commercial centers.

UPS’s popular Quantum View applications, when used with WorldShip, open even more doors to managing global trade. Shippers can keep their customers notified of shipment status with Quantum View Notifysm and once shipments are en route, Quantum View Manage provides visibility into where the shipment is in the supply chain.

These enhancements reflect the integration of UPS Freightsm, the former Overnite Corp. UPS’s acquisition of Overnite positioned it as a top motor freight carrier in the U.S. and expanded UPS’s transportation solutions to include a full suite of freight services.

The third broad enhancement unveiled involves an expansion of the UPS Billing Solutions portfolio to include an electronic freight invoice. The portfolio provides customers with detailed financial information about their small package and UPS Freight shipments to enable customers to better manage their transportation costs.

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DHL (USA) completes hub automation at Riverside facility

DHL has completed the automation of its West Coast Distribution Facility in Riverside, Calif. The auto sort system upgrades now in place will allow DHL to increase letter-and-package throughput and provide customers with greater track-and-trace capabilities.

Key customer benefits of the automation effort include greater letter-and-package visibility through the auto sort system’s track-and-trace features as well as increased speed in the handling and processing of shipments. With the transition to auto sort functions, package throughput will increase by 28 percent. Letter-handling capabilities will improve by 67 percent.

The automation of the 262,000-sq.-ft. facility is part of DHL’s comprehensive USD 160 million hub investment program. The state-of-the-art equipment at the facility includes shoe-sort and tilt-tray systems, loaders, unloaders, singulators, dimensional and image scanners, scan tunnels and video coding.

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USPS partners with eBay

The U.S. Postal Service, which has lost many customers to cyber communication, is increasing online appeal by strengthening its eBay association.
More than 75 area eBayers attended seminars Friday at the Gary main post office on Martin Luther King Drive, learning how they could use the post office to ship CDs, books, antiques and other wares.
Cynthia Norfolk, USPS customer relations head for Gary said three seminars drew occasional sellers as well as online business runners: “Our attendees were seniors, young people, first-time buyers and sellers … some with some experience. We’re really pleased. This is the first one here in Gary.”
Norfolk said catering to the eBay segment has become a national trend for the company, which has actual eBay teams.
While people can relay messages via texting or e-mail, Norfolk said the U.S. Postal Service intends to remain a leader of delivering goods bartered online.
They, of course, contend with FedEx and UPS competition, but “We’re easier. We have delivery stops everyday. We have carrier pickup and free shipping materials,” she said.

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Spring Global Mail reaches agreement with Pitney Bowes in the USA

Spring Global Mail announced that it has reached an agreement with Pitney Bowes who will assume responsibility for all future business for all Spring Global Mail’s customers and limited capital assets in the United States of America. Spring Global Mail will no longer operate its present business in the USA. Also part of this transaction is a Global Distribution Agreement that grants Pitney Bowes access to the Spring Global Mail network outside the USA.
Spring Global Mail is pleased that its customers will in future be served by Pitney Bowes. Furthermore, this agreement will allow Spring Global Mail to invest in other areas of its business and to strengthen its operations in Europe and Asia.

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Postal Regulatory Commission chairman seeks mailer feedback

The chairman of the Postal Regulatory Commission is asking mailers for their input as it begins developing and implementing a modern system of rate regulation now that the postal reform bill has been signed into law.
Dan G. Blair, the new PRC chairman, said the PRC issued an Advance Notice of Proposed Rulemaking in late February asking for written comments by April 6 and responses to those opinions by May 6. The comments are supposed to be published on the PRC’s Web site at www.prc.gov. However, Mr. Blair said that the PRC has not yet received any feedback.
“I hope our conversation today will generate innovative thinking on a system of rate regulation that will best serve the needs of the postal service, the mailing community and the entire nation,” he told delegates at a U.S. Postal Service/PRC summit called “Meeting Customer Needs in a Changing Regulatory Environment.”
Later this summer the USPS will consult the PRC to develop and establish new service standards for all classes of mail, Mr. Blair said. In preparation, the agency has invited the PRC to observe Mailer Technical Advisory Committee meetings at which customer service requirements are being explored.

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