IKEA going green in the last mile

IKEA going green in the last mile

 

Angela Hultberg Head of Sustainable Mobility at the IKEA Group is my special guest. We cover:

  • How IKEA is partnering with delivery companies
  • IKEA’s vision for 100% zero emission delivery by 2025
  • Where IKEA is already using zero emission vehicles
  • The kind of vehicles IKEA is using to achieve its target
  • Why collaboration is central to meeting emissions targets
  • Charging infrastructure
  • Choosing vehicles that are appropriate for each market
  • The customer experience in delivery, including day-specific and time-slot delivery, and value added services via TaskRabbit.
  • How customer expectations are changing, and how that drives competition
  • Staying true to a company’s values in the face of competition – and how going for zero emissions impacts on fast delivery
  • Packaging – including minimising, eliminating, and recycling packaging

Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via Google Podcasts, iTunes, and Spotify.

Brought to you by:

The Postal Hub Podcast is the weekly podcast for the global postal and delivery sectors. For more information, visit the Postal Hub Podcast website at thepostalhub.com

Follow the Postal Hub on Twitter and LinkedIn.

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About The Author

Ian Kerr

Ian Kerr is the founder and host of the Postal Hub Podcast. He has presented at many prominent postal and delivery events, and has contributed articles to Post&Parcel, the Mail & Express Review as well as chapters in Reinventing the post (2013) and Exploring New Frontiers: Reshaping the postal industry (2018).

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