Amazon: We’re excited to be expanding our network to better serve our Detroit customers

Amazon: We’re excited to be expanding our network to better serve our Detroit customers

Amazon.com has announced its continued investment in the metro Detroit area with five new buildings to support operations closer to customers. 

“We’re excited to be expanding our network to better serve our customers in the great city of Detroit,” said Alicia Boler Davis, Amazon’s vice president of global customer fulfillment. “We are grateful for the strong support we’ve received from local and state leaders as we broaden our footprint throughout Michigan. We look forward to bringing more than 2,000 good jobs to Metro Detroit and contributing positively to the community.”

“We’re thrilled that Amazon selected Detroit for what will be one of the largest fulfillment centers in Michigan,” said Detroit Mayor Mike Duggan. “Amazon has been a great partner and its most important delivery will be the 3,000 construction jobs, 1,200 permanent jobs and new small business opportunities this new facility will bring to our city.”

On one of the five new sites, Amazon plans to open a new 823,000 square-foot fulfillment center in Detroit, creating 1,200 new full-time jobs when it launches in 2021. The site will be the fourth fulfillment center in the state using Amazon robotics to help associates pick, pack and ship smaller items to customers.

The other four sites include a same-day facility, XL fulfillment center and two sortation centers that play critical roles in the fulfillment of large products and “middle mile,” or the process of transporting packages between Amazon sites before last mile delivery for customers. Packages are shipped to sort centers from Amazon Air hubs, gateways and fulfillment centers to be sorted by zip code before being transported to delivery stations or last-mile delivery partners for customer delivery. In 2021, Amazon’s new fulfillment and sortation centers in Detroit include:

  • Detroit – Amazon Robotics Fulfillment Center.
  • Hazel Park – Sub-Same-Day Fulfillment Center.
  • Pinnacle Park – Amazon “XLFC” Fulfillment Center.
  • Pinnacle Park – Amazon Sort Center.
  • Plymouth – Amazon Sort Center.
  • Pontiac – Amazon Robotics Fulfillment Center.

Amazon currently operates 10 sites in Detroit that support customer fulfillment and delivery operations, including four facilities that launched in 2020.

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