Corporate Mailing Matters extends into secure transactional mail
Communications company Corporate Mailing Matters (CMM), has capitalised on its long experience in secure financial services mailings to extend the company's activities into transactional mail (statements, statutory messages, notices, customer service correspondence). CMM has invested in GBP500,000 worth of additional equipment and facilities to underpin its transactional mail offering, and has already processed GBP750,000 of transactional business.
The company's new transactional mail business is focusing on two clear clients areas – life and pensions administration, and fund management client service. These areas build organically on CMM's original core business of financial reporting.
Both of these sectors of the financial services industry utilise a range of specialist, bespoke IT systems and application software. The new CMM transactional service is therefore specifically designed to capture existing data and printstream output from disparate systems, and then convert them for print and mail output. In other words, the CMM service leverages value from existing legacy systems without the need for system rewriting or hard interface construction.
In order to manage its new volumes of transactional mail, Corporate Mailing Matters has invested in an OceVarioPrint 5160 with MICR cheque printing facilities, an OcePagestream 440 for variable data work and secure, numbered documents, and a Buhrs BB300 intelligent mail inserting solution. These new investments join CMM's existing plant, along with increased security incorporating biometric fingerprint recognition.
Martin Williams, Director, Corporate Mailing Matters, comments, "This is a natural move for CMM, utilising our existing skills, security capabilities and understanding of compliance issues to extend our business from financial reporting to the associated area of financial customer service messaging. The field is highly regulated, and life and pensions companies, and fund managers, are only prepared to outsource transactional mail to companies that understand the value of these documents, along with the rigorous attention to detail required. Our track record in finance is helping to attract an increasing wave of interest and business in this new service area. We are already processing transactional messaging to an aggregated end-customer community of 3-4 million, and we expect this to double during next year."
CMM Groupis a mail communications specialist, with headquarters in London's Docklands. Over 50% of FTSE top 100 companies are CMM Group customers. The Group comprises four businesses: Corporate Mailing Matters (CMM) which was initially set up to manage and process the mailing of shareholder relations documents for the financial community; City Laser, which manages volume data processing and laser printing for corporates and financial services firms; Burnham International, a UK and international storage and distribution company; and Alphamail, a polywrapping specialist. The Group's background in the financial services industry has built a reputation for the ability to manage projects with high levels of security and confidentiality. Last year, the Group: enclosed 75 million letters; lasered 24 million feet of documentation; polywrapped 25 million packs; handled 400 tons of overseas post; distributed 19,000 courier items; and overprinted 8 million envelopes.
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