Glovo: we want to set new industry standards for a fairer gig economy

Glovo has announced the launch of ‘G-Learning’, an online programme which aims to help couriers gain access to more qualified jobs by providing online training courses.

The aim of the programme is to give couriers the opportunity to access a wider range of jobs, by connecting them with online learning tools. The idea came from surveying Glovo couriers across its 25 markets and recognising that ‘learning’, ‘training’ and ‘courses’ appeared in the top five opportunities couriers would like to seek.

Glovo has partnered with Foxize for the platform set-up, and Goodhabitz for the content, to develop the G-Learning platform. Glovo is already offering more than 110 courses in several languages, including; English, French, Italian, Portuguese, Polish and Spanish. And up to four short courses will also be offered in all languages, and will be operating in all markets by the middle of 2022.

This new learning programme is the main tool Glovo will use for the implementation of the learning and development pillar of The Couriers Pledge, a commitment made in partnership with Fairwork, to increase the social rights and benefits available to couriers, regardless of employment or work status with the company. Having introduced The Couriers Pledge in Morocco and Georgia last year, and most recently in Poland last month, Glovo intends to roll out the initiative to all markets by the end of 2023.

Sacha Michaud, Glovo Co-founder at Glovo, said: “The gig economy has been a great source of income and flexibility for many, but it is not without its challenges. Through our development and implementation of The Couriers Pledge, we’ve been able to provide more social rights to our couriers, by improving insurance coverage, setting fair hourly earnings and providing access to safety and maintenance provisions. But we will not stop there. G-Learning was launched from the demand for training and educational courses, giving our couriers the opportunity to pursue longer-term career plans.

“We not only want to positively impact the couriers which work with Glovo, but we want to set new industry standards for a fairer gig economy overall and ensure the topic of platform workers’ rights is at the top of the agenda. Our aim is to work with local governments and communities to ensure that couriers have access to the training and learning they deserve to better their careers.”