FedEx Custom Critical (USA) unit names Operations Director

FedEx Custom Critical, the Akron-based subsidiary of shipper FedEx Corp., has hired a manager of a sister FedEx company as its new director of operations.

Jason Frederick will oversee all divisions of operations and manage a team of more than 300 employees in the position, according to a statement from FedEx Custom Critical.

A native of the Akron area, Mr. Frederick has 15 years of experience in operations, including the past 10 years with FedEx Freight in Atlanta. He has served as service center manager since 2002.

Before joining FedEx Freight, Mr. Frederick worked in operations at American Freightways in Akron. Mr. Frederick spent four years at Roadway Express as an operations supervisor and sales representative prior to his position at American Freightways.

FedEx Custom Critical provides expedited shipping services throughout North America and internationally.