Do you know of a local "Mailwatch"?
Postwatch’s Regions have outreach programmes which involve regular meetings with local authorities and social users. Recently our Greater London Region held one of its regular residents’ workshops and a new attendee was someone who has assisted his local Member of Parliament in setting up a local group to tackle problems of poor postal service locally.
Local residents in the Hornsey & Wood Green area of north London intend to set up a local “Mailwatch” pressure group with the objective of monitoring poor service delivered by Royal Mail in the area and finding ways of encouraging Royal Mail to improve.
Residents have for too long had to contend with mail which has been late, missing, delivered to the wrong address or damaged to which Royal Mail staff have too often responded with a couldn’t care less attitude.
The local group is grateful for the support of Postwatch, but it is also very keen to make contact with any other local residents’ groups which have tackled similar issues, and in particular which have had some success, so that they can learn from others’ methods and experiences.