Concerns over Universal Postal Service

Postwatch is, of course, concerned that the Universal Postal Service (daily deliveries and collections at uniform prices) has moved from profit to loss.

We welcome Adam Crozier confirming that the Universal Service is a huge asset to Royal Mail, part of the social fabric of the UK and vitally important to the economy. Customers will be reassured to read that Royal Mail’s vision for the future includes providing a high quality, efficient and profitable Universal Service.

It is timely that the Government’s Independent Review of the Postal Market is underway and will be reporting within the year on how the Universal Service should be financed in the future.

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