La Poste expands self-service kiosk network
Pitney Bowes announced that it has signed a contract to provide 50 stand-alone postal kiosks to La Poste, so that La Poste can enhance its retail network in large urban areas.
The contract is one of the largest Pitney Bowes has ever signed for postal kiosks, and includes the design, installation and servicing of postal kiosks that will be located in post offices in some of France’s largest cities, beginning in 2009.
The Pitney Bowes kiosks allow postal customers to perform a wide range of tasks, including weighing a mailpiece or a parcel, ordering special postal services such as insurance, and printing and applying the correct postage or transport label, including a barcode for tracking. By allowing many customers to handle these tasks on their own, the kiosks permit postal retail counter employees to focus their attention on those customers who have special or hard-to-meet needs more efficiently.
Many kiosks provide services during hours when the regular post office is closed, thereby enhancing public access to the national postal network.
Pitney Bowes announced that it has signed a contract to provide 50 stand-alone postal kiosks to La Poste, so that La Poste can enhance its retail network in large urban areas.
The contract is one of the largest Pitney Bowes has ever signed for postal kiosks, and includes the design, installation and servicing of postal kiosks that will be located in post offices in some of France’s largest cities, beginning in 2009.
“We are extremely pleased with the vote of confidence that La Poste has made with this contract,” said Yves Coue, vice president, Southern Europe, and managing director of Pitney Bowes in France. “We believe that this technology will help La Poste achieve its goals of superior service for a wide variety of customers and locations.”
The Pitney Bowes kiosks allow postal customers to perform a wide range of tasks, including weighing a mailpiece or a parcel, ordering special postal services such as insurance, and printing and applying the correct postage or transport label, including a barcode for tracking. By allowing many customers to handle these tasks on their own, the kiosks permit postal retail counter employees to focus their attention on those customers who have special or hard-to-meet needs more efficiently.
Pitney Bowes has already deployed its kiosks in many different settings, including corporate campuses, college campuses, and at postal retail outlets in several countries. Many kiosks provide services during hours when the regular post office is closed, thereby enhancing public access to the national postal network.
“We operate increasingly in an environment where consumers expect and demand around-the-clock access to the goods and services that enrich their lives,” said Coue. “I applaud La Poste for making this investment in technology to bring self-service operations to a new level of excellence at postal retail centers.”
The value of the transaction was not disclosed, but Coue said he hopes that the number of kiosks will expand over time.
