Pos Malaysia looks to the future

Efforts are underway to ensure Pos Malaysia remains a major player in Malaysia’s postal industry despite the growth of e-communication, information communication and culture minister Datuk Seri Dr Rais Yatim said, reports Bernama. The article continues:

He said Malaysia was not spared of this phenomenon as more people became Internet-savvy.

“We expect a decline in the number of mail items sent through the postal service as more people prefer to communicate via the worldwide web,” he said after visiting Royal Mail, here where he met its chief of strategic planning, John Duncan.

Describing the visit as an eye-opener, Rais said the ministry would prepare a report to the cabinet on how to make the postal service more efficient in terms of cost.

The report would also cover efforts to determine the actual cost of postal services, he said. “We will see whether any increase in costs commensurate the levels of service receive by the people.”

“We will also see, for instant, the position of our postmen. We will also look into the challenge posed by the Internet and other means of communications as well as how to rekindle the culture of writing letters,” Rais continued.

The report would also touch on the short and long-term measures to ensure Pos Malaysia continue to be the main player in the country’s postal industry.

Efforts would also be made to expand the use of stamps, one of the postal service’s sources of revenue, in cultural and commercial terms.

The trend was expected to continue, he said, adding however that based on the Royal Mail experience, consumers continued to use the postal service to send packages.

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