FedEx opens new customer station in Suzhou

FedEx Express has opened a new 2,230 square foot station in Suzhou, China, in a bid to meet growing customer demand. Situated in the key economic city in the Jiangsu Province, the new station is the third to be put into operation in the city.

It will handle the pick-up and delivery of international express shipments for customers in the New District, Wuzhong District and part of downtown Suzhou.

The new station consists of the office and warehouse, including an advanced inbound and outbound sorting system, which can sort up to 3,000 shipments per hour.

All packages are connected to the FedEx global network, which includes more than 220 countries and territories, through the nearby FedEx Express gateway at Shanghai Pudong International Airport.

“FedEx is committed to growing with the local Suzhou market by continually investing in its operations and improving our service offerings to meet local demands,” said Audrey Cheong, managing director of Operations, International Service, FedEx China.

“The new station will strengthen our operation capabilities and flexibility to support FedEx business growth in Suzhou and east China. We are excited by the opportunities our new station presents for our customers.”

Suzhou’s imports and exports totalled more than $1 trillion during China’s 11th Five-year Plan (2006 to 2010), almost triple the amount during China’s 10th Five-year Plan. In 2010 alone, Suzhou’s exports and imports rose 36.1% to $274.08bn.

To support Suzhou’s robust foreign trade, FedEx has been continuously enhancing its services to support the city’s remarkable volume growth and demand for reliable, fast delivery service.

FedEx introduced its fist Boeing 777 Freighter to Shanghai in January 2010, providing customers in Suzhou and key cities in east China with a two-hour improvement in cut-off times for their US-bound shipments.

As of 31 August 2010, the customers in Suzhou began to enjoy later cut-off times for all FedEx international low-value shipments destined for Europe.

The two-hour improvements for US and Europe-bound shipments have provided customers in Suzhou with more time and greater flexibility in meeting their growing business demands, FedEx said.

FedEx established its Suzhou branch in 2003. Currently, FedEx has two international express operation stations and one domestic service operation station in Suzhou.

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