European online cross-border sales will hit €40 billion by 2018, says Forrester

European online cross-border sales will hit €40 billion by 2018, says Forrester

European online cross-border sales will reach €40 billion a year by 2018, growing at a compound annual growth rate (CAGR) of 11% over the five year period, according to a new report from Forrester Research. In her blog on the Forrester website, report author Michelle Beeson said yesterday (22 June) that the “key takeaways” from Western European Online Cross-Border Retail Sales Forecast 2013 were:

  • the majority of online cross-border revenues will stay within Europe.

European online consumers who buy outside their home market are more likely to do so from another European market rather than those outside Europe.

  • more retailers look for growth across borders, broadening the competitive landscape.

The number of EU retailers who sell online across borders will grow by a CAGR of 12%, with 28% of European online retailers selling across borders by 2018. eBusiness pros at retailers of different sizes and categories are actively pursuing valuable cross-border shoppers and international sales to drive growth.

  • Local market context and maturity influence cross-border buying.

European cross-border buyers are disproportionally from smaller, less mature eCommerce markets like Spain and Italy; online buyers here look across borders for better.

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