Swiss Post testing delivery robots in Zurich

Swiss Post testing delivery robots in Zurich

Swiss Post has announced that it is running a new test programme using delivery robots in the centre of Zurich. The tests, which will run over the next few weeks, will see online customers of the department store Jelmoli have their goods delivered by Starship Technologies robots.

In a notice posted today (29 August), Swiss Post said: “To use this service, customers can select the corresponding delivery option during the checkout process at jelmoli.ch and enter the delivery location of their choice within a predefined area in the city center, along with their preferred delivery time slot. For example, this makes it possible to have a picnic delivered to a park bench by the lake, to have running shoes delivered to a hotel or to have a new shirt delivered directly to the office.

“Shortly before the robot arrives, the customer receives a link via SMS, which is needed to open the delivery compartment.”

Jelmoli is offering its customers the robot delivery option free of charge during the pilot project.

Swiss Post ran a trial with the Starship Techologies robots in the autumn of 2016, during which the robots made about 200 deliveries.

The company indicated that the trials with Jelmoli are just the beginning: “Over the coming months, Swiss Post will test the use of the delivery robots for further logistics tasks – from food deliveries to sending medical products and same-day delivery of special items.

“To achieve this, Swiss Post is working closely with companies from a wide variety of sectors in several locations across Switzerland.

“Delivery robots are ideal for consignments that need to be delivered flexibly, quickly and inexpensively in a local neighbourhood.”

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